HeartShare is looking for Case Aides in our Residential and Housing Programs.

Responsibilities:

• Provides routine clerical support to program staff including filing, completion and documentation of daily reports; files casework documents and NOCs; assists in data entry on departmental automation systems of documentation and statistical information.
• Assist with collecting the daily census from all four Healing Home Programs in order to track NOC’s.
• Assist with collecting all AWOCs and incident reports in a timely manner in order to complete NOC’s within a 48 hour time period.
• Assist in creating systems for the Healing Home Program in order to track and submit invoices and documentation in a time manner.
• When necessary, schedules appointments for and escorts clients to outside services and resources.
• Accompany, supervise and transport clients to retrieve vital documents.
• When necessary, assist the Case Planning staff in meeting professional standards
• Attend and participate in programmatic meeting to prepare minutes or summaries of meetings and send out follow ups and reminders
• Contributes to planning and scheduling of recreational events, including ethno-cultural activities and overnight out-of-state trips.

Qualifications:

• High school diploma or Equivalent, Bachelor’s degree is preferred
• Valid NYS driver’s license
• Clerical and record-keeping skills.
• Computer skills, Microsoft Word, Excel, Power-point etc.
• Good communication (oral and written), as well as good Interpersonal Skills
• Organized and efficiently coordinate work and schedules.
• Experience in working with diverse communities, and Knowledge of multicultural issues, including race, class, ethnicity, sexual orientation, religion, gender expression, etc.
• Must exhibit maturity and control of emotions, plus firmness and warmth, in order to command the respect and confidence of the clients and staff.

Benefits:

• Rewarding Work in a team environment;
• Paid vacation, sick, personal days and holidays;
• 403(B) retirement plan;
• Health, dental, vision and life insurance;
• Employee Assistance Program (EAP);
• Flexible spending account (Dependent Care, Medical, Parking, and Transit);
• Employee Appreciation Programs and Events;
• Tuition Assistance Program;
• Professional Development opportunities;
• Gympass Discount
• Verizon Wireless Discount;
• BJs Membership discount;
• Discounts on Broadway tickets, movie tickets, theme parks, sporting events, gift certificates & more.
• Employee Referral Program