St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. The Operations Center Data Analyst will be responsible for data management, analysis, and visualization within the IT reporting team. This role will focus on the Network Operations Center and patient flow optimization, using data from internal and external sources to analyze business problems and issues. The analyst will work closely with senior members of the reporting team and stakeholders on a wide range of data-related topics. JOB DUTIES AND RESPONSIBILITIES: Collaborating with management, departments and customers to identify end-user requirements and specifications Interpretation specifications to build reports and dashboards Perform simple data problem solving within various operational area Troubleshooting, debugging, maintenance and validation of existing reports and dashboards Compiling and assessing user feedback to improve reporting solutions Ensure reporting solutions have proper documentation and regularly updated Collaborating with fellow analysts to solve data problems. Passionate about staying on top of tech trends especially in cloud, experimenting with and learning new technologies PHYSICAL AND SENSORY REQUIREMENTS: Sitting for up to 7 hours per day, 4 hours at a time; standing for up to 7 hours per day, 4 hours at a time; walking for up to 2 hours a day, 1 hour at a time. Seeing as it relates to general, near, color, and peripheral vision. Hearing as it relates to normal and telephone conversations. EDUCATION: Bachelors Degree in Computer Sciences, Data Science, Statistics, Math or related field preferred. TRAINING AND EXPERIENCE: 2 years’ experience. Technology certifications in various software development platforms will be considered as experience is the related discipline. Strong communication, organizational and research skills with an attention to details. Strong analytical and reporting skills. Experience in data analysis and reporting. Experience writing SQL queries. Experience with data analysis tools and processes. Experience in data modeling; data transformation, normalization and summarization of data into fact and dimensions. Experience with large data sets and distributed computing is a plus. Experience with multiple dimensional or tabular cubes is a plus. Experience ETL processes and tool like SSIS, SSAS is a plus. Experience with cloud platforms like Azure (Preferred), Google and/or AWS is a plus. Excellent team player and interpersonal skills. Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!! St. Luke's University Health Network is an Equal Opportunity Employer. Founded in 1872, St. Luke’s University Health Network (SLUHN) is a fully integrated, regional, non-profit network of more than 20,000 employees providing services at 15 campuses and 300 outpatient sites. With annual net revenue of $3.5 billion, the Network’s service area includes 11 counties in two states: Lehigh, Northampton, Berks, Bucks, Carbon, Montgomery, Monroe, Schuylkill and Luzerne counties in Pennsylvania and Warren and Hunterdon counties in New Jersey. St. Luke’s hospitals operate the largest network of trauma centers in Pennsylvania, with the Bethlehem Campus being home to St. Luke’s Children’s Hospital. SLUHN is the only Lehigh Valley-based health care system to earn Medicare’s five-star ratings (the highest) for quality, efficiency and patient satisfaction. It is both a Leapfrog Group and Healthgrades Top Hospital and a Newsweek World’s Best Hospital. The Network’s flagship University Hospital has earned the 100 Top Major Teaching Hospital designation from Fortune/Merative 11 times total and eight years in a row, including in 2023 when it was identified as THE #4 TEACHING HOSPITAL IN THE COUNTRY. In 2021, St. Luke’s was identified as one of the 15 Top Health Systems nationally. SLUHN has been named a Top Workplaces 2023 by the Morning Call. In addition, St. Luke’s has been named a Top Workplace nationally, in the Philadelphia region, and in New Jersey. St. Luke’s is the ONLY healthcare institution in Pennsylvania and the third-highest ranked healthcare entity in the nation to be deemed a Top Workplace in 2023. In 2023, St. Luke’s was named one of America’s Best Employers for Women by Forbes. St. Luke’s was the only employer in the Lehigh Valley to be named to the list and was one of only two healthcare employers in Pennsylvania to receive the designation. St. Luke’s University Health Network is the top-ranked Lehigh Valley-based employer in Forbes Magazine’s ranking of employers in Pennsylvania. Learn More Here.