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St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured;
educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.
The Patient Concierge is responsible for serving as a passionate patient advocate who creates a unique and exceptional patient experience and drives a patient-centric culture while facilitating practice-based administrative and patient support services.
JOB DUTIES AND RESPONSIBILITIES :
PHYSICAL AND SENSORY REQUIREMENTS :
Requires sitting, standing and walking for extended periods of time (up to 8 hours at time). Requires continual use of fingers for patient care, writing and computer entry.
Routinely uses upper extremities; occasional requirement to lift up to 25 pounds. Occasionally push carts with supplies up to 30 pounds.
Requires ability to hear normal conversation and good general, near and peripheral vision.
EDUCATION :
High School graduate or equivalent required.
Preference given to graduates of administrative training programs.
TRAINING AND EXPERIENCE :
Competencies required :
Minimum one year practice-based experience or in a similar healthcare setting preferred.
Customer Service experience preferred.
Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer.
Additionally, you are encouraged to upload a current resume, including all work history, education, and / or certifications and licenses, if applicable.
It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!!
St. Luke's University Health Network is an Equal Opportunity Employer.
Last updated : 2024-05-20
Full Time
$36k-43k (estimate)
05/22/2024
08/19/2024
sluhn.org
Bethlehem, PA
3,000 - 7,500
The job skills required for Patient concierge include Customer Service, Scheduling, Patient Care, Time Management, Triage, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient concierge. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient concierge. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Patient concierge positions, which can be used as a reference in future career path planning. As a Patient concierge, it can be promoted into senior positions as a Patient Appointment Scheduler that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient concierge. You can explore the career advancement for a Patient concierge below and select your interested title to get hiring information.