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St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured;
The Patient Concierge is responsible for serving as a passionate patient advocate who creates a unique and exceptional patient experience and drives a patient-centric culture while facilitating practice-based administrative and patient support services.
JOB DUTIES AND RESPONSIBILITIES :
g., form and medical record requests).
PHYSICAL AND SENSORY REQUIREMENTS :
Requires sitting, standing and walking for extended periods of time (up to 8 hours at time). Requires continual use of fingers for patient care, writing and computer entry.
Routinely uses upper extremities; occasional requirement to lift up to 25 pounds. Occasionally push carts with supplies up to 30 pounds.
Occasionally push wheelchairs with patients weighing up to 325 pounds. Regularly requires ability to stoop, bend and reach above shoulder level.
Requires ability to hear normal conversation and good general, near and peripheral vision.
EDUCATION :
High School graduate or equivalent required.
Preference given to graduates of administrative training programs.
TRAINING AND EXPERIENCE :
Competencies required :
Minimum one year practice-based experience or in a similar healthcare setting preferred.
Customer Service experience preferred.
Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer.
Additionally, you are encouraged to upload a current resume, including all work history, education, and / or certifications and licenses, if applicable.
It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!!
St. Luke's University Health Network is an Equal Opportunity Employer. (http : / / www.slhn.org / EOE)
Founded in 1872, St. Luke's University Health Network (http : / / www.slhn.org / ) (SLUHN) is a fully integrated, regional, non-profit network of more than 20,000 employees providing services at 15 campuses and 300 outpatient sites.
With annual net revenue of $3.5 billion, the Network's service area includes 11 counties in two states : Lehigh, Northampton, Berks, Bucks, Carbon, Montgomery, Monroe, Schuylkill and Luzerne counties in Pennsylvania and Warren and Hunterdon counties in New Jersey.
St. Luke's hospitals operate the largest network of trauma centers in Pennsylvania, with the Bethlehem Campus being home to St.
Luke's Children's Hospital.
SLUHN is the only Lehigh Valley-based health care system to earn Medicare's five-star ratings (the highest) for quality, efficiency and patient satisfaction.
It is both a Leapfrog Group and Healthgrades Top Hospital and a Newsweek World's Best Hospital. The Network's flagship University Hospital has earned the 100 Top Major Teaching Hospital designation from Fortune / Merative 11 times total and eight years in a row, including in 2023 when it was identified as THE #4 TEACHING HOSPITAL IN THE COUNTRY.
In 2021, St. Luke's was identified as one of the 15 Top Health Systems nationally.
SLUHN has been named a Top Workplaces 2023 by the Morning Call. In addition, St. Luke's has been named a Top Workplace nationally, in the Philadelphia region, and in New Jersey.
St. Luke's is the ONLY healthcare institution in Pennsylvania and the third-highest ranked healthcare entity in the nation to be deemed a Top Workplace in 2023.
In 2023, St. Luke's was named one of America's Best Employers for Women by Forbes. St. Luke's was the only employer in the Lehigh Valley to be named to the list and was one of only two healthcare employers in Pennsylvania to receive the designation.
St. Luke's University Health Network is the top-ranked Lehigh Valley-based employer in Forbes Magazine's ranking of employers in Pennsylvania.
Learn More Here. (http : / / www.slhn.org / About)
Last updated : 2024-04-23
Full Time
$36k-43k (estimate)
04/25/2024
07/23/2024
sluhn.org
Bethlehem, PA
3,000 - 7,500
The job skills required for Patient concierge include Customer Service, Scheduling, Patient Care, Health Care, Time Management, Triage, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient concierge. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient concierge. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Patient concierge positions, which can be used as a reference in future career path planning. As a Patient concierge, it can be promoted into senior positions as a Patient Appointment Scheduler that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient concierge. You can explore the career advancement for a Patient concierge below and select your interested title to get hiring information.