Jefferson Barracks museums are seeking an enthusiastic Museum Guide to ensure a positive and welcoming experience for visitors and provide administrative, visitor services and program support. This position builds experience in customer service, public speaking and knowledge of and experiences with contemporary artists. Museum Guides facilitate interpretative services to Museum visitors through guided tours and during programs and events (i.e., family programs, exhibit openings), engage visitors in a welcoming manner and are responsive and informative to visitors' needs. The ideal candidate will be hands-on, collaborative, energetic, customer oriented and possess a positive, friendly personality.

This is a part-time position with a predetermined schedule (monthly). Work schedule includes some evenings and weekends, and holidays when the Park is open; average 28 hours per week. The starting salary is $15.00 hourly and there are no benefits provided.

Examples of Duties

• Communicate with the public in a personable, professional and knowledgeable manner
• Process tour inquiries, provide check-in information and communicate with teachers and volunteers
• Keep daily attendance, collect and record visitor data; address visitor concerns in a resourceful and courteous manner and communicate visitor feedback to appropriate staff
• Provide accurate information about the Museum, its exhibits, events and programs, as well as information on the surrounding area; attend pre-exhibition trainings
• Assist in the set-up and/or assist visitors with a variety of audio visual and multimedia technologies that are used in exhibits (may include laptops and projectors, video cameras, and touch screen displays)
• Assist as needed with special projects and Education and Visitor Services departmental assignments
• Monitor building and exhibits to ensure safety of patrons and security of artifacts and exhibits while museum is open to the public; open and close buildings as scheduled
• Perform related work as required

Minimum Qualifications

Minimum 1 year of customer service experience with some college course work in in History, Education, interest or knowledge of museums and/or a related Bachelor's Degree are strongly preferred.
Candidates should possess a welcoming demeanor, with a high level of communication and public relation skills and be dependable and punctual. Candidates should also be enthusiastic, encouraging and open to visitor's personal interpretations of a work of art. Must have operational knowledge of Microsoft Office, current technologies, general office equipment, and experience with /ability to learn cashiering and sales transaction.
Possession of a valid Drivers License.

Additional Information

SELECTION AND APPOINTMENT: A selection committee will evaluate the qualifications of each applicant which will include recentness and appropriateness of the applicant's education and experience, answers to the supplemental questions, results of employment references investigated and any other appropriate information available.
The selection committee will admit to the interview only those persons who possess the most job related qualifications and may establish admittance criteria beyond the minimum qualifications stated above. The interview will comprise 100% of the applicant's earned grade. A candidate must earn a qualifying grade of 70 or more on the interview to be eligible for appointment. After initial interviews with the selected candidates are conducted, an email will be sent to the address on file with instructions on how to complete and submit a Conviction Questionnaire. Candidates have 3 days to complete the required questionnaire.
The five top ranking candidates, based on the final grade, will be certified to the Department Director/Appointing Authority who will make the final decision.
All applicants conditionally offered a merit position will be required to submit to urinalysis to screen for illegal drug use prior to appointment. Screening will be performed by a reputable clinical laboratory. The cost of screening will be covered by the County.