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St. Louis Behavioral Medicine Institute
St. Louis, MO | Full Time
$53k-70k (estimate)
10 Months Ago
New Patient Intake Specialist
$53k-70k (estimate)
Full Time | Ambulatory Healthcare Services 10 Months Ago
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St. Louis Behavioral Medicine Institute is Hiring a New Patient Intake Specialist Near St. Louis, MO

Responsibilities:
We are looking for a talented and enthusiastic person to join St. Louis Behavioral Medicine Institute's Intake team as an Intake Specialist.
As an Intake Specialist, your responsibility is to schedule potential patients who are seeking mental health treatment at St. Louis Behavioral Medicine Institute (SLBMI).
The Intake Specialist collects demographic and basic information via the phone and email to provide them with an appointment that is most appropriate for the patient’s needs.
Ideal candidates for this position are well-versed at navigating electronic-based information and effectively communicating over the phone. Ability to maintain organization and have attention to detail is critical as SLBMI has 9 specialty programs with over 70 providers, who have different behavioral health specialties and scheduling preferences that must be taken into account by the Intake Specialist.

Shift: Monday-Friday, dayshift, onsite.
Qualifications:

Qualification Preferences:

Associates or Bachelor’s Degree Preferred, with strong consideration for candidates with a Degree in Psychology, Counseling, Social Work, or closely related field and/or one year experience with intake screenings or customer service telephone etiquette.

Knowledge/Skills Requirements:

  • Ability to communicate effectively verbally and in writing with patients, referral sources, insurance companies, and colleagues;
  • Proficient in use of email, internet, and phones;
  • Professionalism in presentation with patients and colleagues;
  • Problem-solving and customer service oriented
  • Basic computer knowledge;
  • Excellent communication and screening skills;
  • Skills in working independently and implementing time management strategies;
  • Ability to demonstrate positive team interactions;
  • Knowledge of office management systems and procedures;
  • Knowledge of administrative procedures;
  • Attention to detail and accuracy.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success.


Notice

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: https://uhs.alertline.com or 1-800-852-3449.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Ambulatory Healthcare Services

SALARY

$53k-70k (estimate)

POST DATE

08/19/2023

EXPIRATION DATE

08/17/2024

WEBSITE

slbmi.com

HEADQUARTERS

CHESTERFIELD, MO

SIZE

25 - 50

FOUNDED

1995

TYPE

Private

CEO

NICOLE SOUTHARD

REVENUE

$10M - $50M

INDUSTRY

Ambulatory Healthcare Services

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The following is the career advancement route for New Patient Intake Specialist positions, which can be used as a reference in future career path planning. As a New Patient Intake Specialist, it can be promoted into senior positions as a Behavior Analyst that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary New Patient Intake Specialist. You can explore the career advancement for a New Patient Intake Specialist below and select your interested title to get hiring information.