As Boulder's premier Hotel & Spa we strive to create memorable travel experiences for our guests and exceptional employment experiences for our associates. St Julien's goal is to become the destination of choice in the State of Colorado by providing world-class service. To do this, we must find and invest in associates who have talents that will enhance St Julien's Four Star/Four Diamond reputation and brand.

St Julien Hotel & Spa is looking for service-oriented and dependable In-Room Dining Servers who will be responsible for answering guest calls and managing every order to completion, in accordance with the Hotel’s Forbes/Preferred Service Standards.

Essential Job Functions:

• Understand the importance of, and adhere to, Four Star/Four Diamond/Preferred service standards.
• Receive guest food/beverage orders and input order into computer Point of Sales system; confirm all orders for accuracy prior to closing the interaction.
• Remain knowledgeable about all menu items and drink offerings; provide guests with information on specials as applicable.
• Set up tray and cart for delivery, ensuring that each guest’s order is complete and accurate before delivery.
• Deliver food and beverage orders in a prompt, friendly, and professional manner.
• Ensure that the In-Room Dining workspace remains clear, organized, and stocked for service.
• Proactively look for things to be accomplished during down time such as preparing for future orders, polishing silverware, folding napkins, etc.
• Collect trays and carts after breakfast, lunch, and dinner services; frequently monitor all guest spaces and hallways so that rooms and corridors are free of tables/trays.
• Arrange the set-up and delivery of amenities as requested.
• Other duties as requested by supervisor.

Qualifications:

• Customer service experience required. Previous restaurant and/or hospitality experience highly preferred.
• Ideal candidate must be able to multitask effectively and should be someone friendly and engaging with excellent communication skills.
• Valid TIPS certification required, or must be obtained within 45 days of hire.
• Must be able to stand for several hours at a time and lift up to 10 lbs. on a regular basis.
• Must have flexible availability and be able to work weekends and holidays.

Perks & Benefits:

• Medical, dental, and vision insurance options*
• Paid time off (PTO)*
• Paid holidays (including associate's birthday)*
• Paid sick leave
• Aflac supplemental insurance options
• 401(k) with Company match
• RTD EcoPass
• 50% employee discount in Spa and restaurant
• Discounted associate room rate

* Requires Full Time employment statusParticipation in, and eligibility for, certain perks/benefits is subject to applicable waiting periods and eligibility requirements

PART TIME POSITIONS AVAILABLE

COMPENSATION: $10.63/HOUR GRATUITIES

As a part of our pre-employment screening process, candidates who are extended an offer of employment are required to pass a criminal background check.