1 Manager, Physician Central Scheduling Job in Savannah, GA
St. Joseph's/Candler is Hiring a Manager, Physician Central Scheduling Near Savannah, GA
- Position Summary
- Under the general direction of the Director of Physician Revenue Cycle, plans, develops and directs the scheduling department for the MGM practices. Demonstrates leadership and facilitates the development of work flows, customer service standards, reporting of data and oversees employees. Works closely with Administration, Practice Managers, Providers, CRO, and IS to ensure the scheduling process is offered in an effective and efficient manner.
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- Education
- Bachelor's Degree - Required
- Master's in Business, Healthcare Administration, or relative field - Preferred
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- Experience
- 3-5 Years in Customer Service / Scheduling - Preferred
- 3-5 Years in Healthcare Operations or Revenue Cycle - Preferred
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- License & Certification
- None Required
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- Core Job Functions
- Audits scheduling and reporting to ensure accurate performance. Ensures requests for standard changes are completed in a timely manner including provider reschedules and No Show reports for practices. Collaborates with administration with regard to department growth, call volumes and workflow changes needed to optimize department performance to ensure excellence in quality and patient care.
- Implements programs and services to improve patient satisfaction. Works with physicians to achieve growth of practice. Addresses all patient concerns and issues.
- Reviews and monitor financial and operational metrics to ensure that goals and objectives are achieved. Implements corrective actions when metrics are below targets.
- Develops strong, collaborative relationships with MGM practice managers to ensure scheduling needs are met. Participates with staff in scheduling appointments when under or short-staffed in the department. Works directly with administration, practice managers, IS and department staff to implement policies/controls to ensure highest levels of customer service and scheduling accuracy.
- Ensures reports are consistent with MGM requirements. Ensures data reported is current and accurate. Shares data monthly with scheduling staff and administration to evaluate performance and encourage teamwork.
- Hires, trains, counsels, disciplines and terminates staff. Completes change request/posting requests as needed. Responsible for approving staff payroll each pay period.
- Responsible for updating co-worker files such as performance evaluations, clinical competencies, job descriptions, organizational chart, net learning module and site orientations. Ensure system and HR policies and procedures are adhered to in all assigned practices.
Job Summary
Full Time
Hospital
$93k-125k (estimate)
02/16/2024
06/15/2024
sjchs.org
SAVANNAH, GA
100 - 200
2019
EDWENA FILLERS
$10M - $50M
Hospital
Related Companies
About St. Joseph's/Candler
St. Josephs/Candler of Savannah, Georgia is a national Magnet-designated facility for nursing excellence, with a focus on the latest technologies and research. Its comprehensive network includes centers of excellence for oncology, cardiovascular, neurosciences, womens and childrens services, orthopedics and a variety of other disease specialties. SJ/C's Nancy N. and J.C. Lewis Cancer & Research Pavilion is one of only 16 original health systems selected as part of the National Cancer Institute's Community Cancer Centers Program, bringing the latest clinical trials and treatments to local commu...nities. Comprised of two of the oldest continuously operating hospitals in the United States, St. Josephs Hospital (1875) and Candler Hospital (1804), this not-for-profit health system serves 33 counties in southeast Georgia and the South Carolina Low Country and is the largest and only faith-based institution in the region.
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