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Mission Statement:
Vision:
Core Values:
Position Summary:
The receptionist is responsible for supporting office operations and works independently and interdependently with other office staff to provide efficient, cost effective, quality patient care.
Responsibilities include but are not limited to:
Promote a healthy work environment
Schedule appointments on provider schedules
Review schedules based on provider preference lists and update appropriately
Collaborate and communicate regularly with management regarding goals, needs/concerns
Pre-registration
Reviewing revenue reports to ensure charges are billed appropriately
Collect co pay/balances due for each patient
Checking in patients for appointments
Checking out patients for appointments
Phone support – Incoming and outgoing phone calls
Scanning and faxing documentation
Confirmation phone calls
General Performance Criteria:
Communication:
Customer Service:
Obtains necessary information while remaining courteous about interruptions caused by other calls or events, models calmness.
Service Specific Skills:
Equipment:
Education, Training, Experience, Certification and Licensure:
High school graduate or equivalent, business school or formal secretarial training a plus. One to two years’ experience preferred.
Participates in orientation and continuing education and updates and maintains knowledge and skills related to specific areas of expertise.
Special Equipment, Skills, or Other Requirements:
Multi-line telephones, PC and appropriate software knowledge, knowledge of office equipment and supplies. A solid understanding of service-related terminology. Good communication skills both oral and written as well as good interpersonal skills required. Customer service orientated.
Work Environment and Hazards:
Office setting – exposure Class I or II; service specific.
Remote option may be available.
Physical Demands:
Light work – standing, walking, sitting, and lifting.
Work Contact Group:
All services, employees, medical staff, patients, visitors, and various regulatory and professional agency staff.
Supervised By:
Manager or Coordinator
Pay Range: $17.75-$23.60
Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location
Our Commitment to Diversity and Inclusion
Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.
Per Diem
Ambulatory Healthcare Services
$35k-42k (estimate)
03/05/2024
06/29/2024
stmaryapplevalley.com
HESPERIA, CA
1,000 - 3,000
1956
Private
$200M - $500M
Ambulatory Healthcare Services
St. Mary Medical Center owns and operates a healthcare center that offers rehabilitation, respiratory care, imaging, and surgical services.