Primary Purpose

The Corrections Control Operator (CCO) is responsible for the clerical/office duties related to monitoring Inmates within a Housing unit in the Correctional facility in accordance with Agency policies/procedures, Florida Model Jail Standards and Florida Corrections Accreditation Commission. This position is responsible for maintaining logs on all inmates, daily facility operations, and relaying necessary information to the deputies via radio or speaker.

Education and Qualification Requirements

• Minimum: High School Diploma or Equivalency
• Type 25 WPM accurately
• Valid Florida Driver's License
• Basic knowledge of Microsoft Word, Excel, Outlook, PowerPoint and Access
• Basic knowledge of general office equipment

Duties

• Monitors close circuit monitors for the safety and security of both Deputies and Inmates within a housing area
• Operates computers to control the ingress/egress of cell doors
• Maintain manual/electronic log
• Assemble, organize, and summarize requested information
• Type correspondence, forms, and other documents
• Retrieve documentation/reports/files
• Computer/applicable software/office equipment/prints
• Other duties as assigned

CWRC CCO Additional Duties

• Assist with CTA schedule/calendar
• Accept and enter work release funds into system and safe
• Assist outside employees with Work Release Inmate scheduling, locations, funds, interviews, etc.
• Maintain contact with Work Squad Deputies
• Other duties as assigned

Job Controls and Complexities

• Work under various levels of supervision
• Adhere to laws/agency policy/rules/ regulations/SOP/ procedures
• Maintain confidentiality/security of files and information obtained in the course of employment
• Process/compile/disseminate record/public record information as directed by approving authority in accordance with lawful requirements
• Maintain continuity and operational efficiency by accurate and timely dissemination of information to Staff and co-workers
• Adhere to leave, overtime and attendance policies/procedures (i.e. arrive promptly, regular attendance at work, notification to supervisor regarding absence from work due to illness or untimely incidents, etc.)
• Possess good interpersonal and communication skills

Contacts

• Employees
• Other government entities
• Contracted Entities
• General Public
• Inmates

Grade Classification

• Entry to intermediate level work
• Performs independently under general supervision
• Work requires application of general knowledge of business practices in various situations
• Deals with problems or situations that remain stable
• Does not require independent decision making

Physical Environment

• Work is primarily in an office environment, CORR Control Tower
• Work rotating 12 hour shifts, including nights, holidays and weekends
• Shifts may vary depending on agency needs (i.e. Alpha/Bravo shift due to hurricane deployment)
• Subject to mandatory overtime requirements as needed
• Ability to climb up to four flights of stairs
• Ability to work at various levels of stress, and stay calm and professional during any situation
• Effective communication skills: reading, writing and speaking English; listening and hearing the radio.
• Stand for long periods
• Sit for long periods
• See at normal range or with accommodations
• Hear at normal level or with accommodations
• Speak understandably
• Manual dexterity
• Ambulate independently
• Frequently grasp/push/pull/bend/squat/lift/carry items up to 20 lbs.
• Occasionally reach above head/kneel/walk/climb/stoop/stand/lift items up to 50 lbs.

Important Information

Regular attendance is critical to the success of this position and is required of all Agency personnel.

The list of tasks, policies and proficiencies for this position, as well as any statements contained within this page, are considered essential. All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves, other employees, or the public. This job description in no way states or implies the listed duties are the only duties to be performed by the employee occupying this position. Employee will be required to follow any other job-related instructions and to perform any other job-related duties requested by his/her supervisor.

See SJSO Policy for additional information on agency expectations and Senior Status requirements

EFFECTIVE: 10/8/2020

History: New Job Description format