Mission: To advance inclusive communities where every person, regardless of circumstances, has the right and opportunity to live their best life.

Core Values: We believe each person should:

• Be included, respected, and valued.
• Have ongoing information, experiences, and expectations from which to make choices.
• Have a variety of relationships.
• Live and participate in the communities of their choice.
• Have a career, dreams for the future, and make meaningful contributions.

Job Summary:

Responsibilities: The RC is expected to first prioritize the following:

• ensuring the safety of all residents
• prioritizing best practices in person-centered care with respect to each resident’s individual dignity, integrity, including their unique goals
• providing orderliness, cleanliness and structure to the program’s day-to-day operations
• developing, fostering, and maintaining positive, collaborative relationships with residents, their families, and SJCS team;

Knowledge: The RC is expected to possess the following knowledge:

• thorough understanding of substance use treatment and recovery culture, concerns, issues, trends
• thorough understanding of mental health first aid, principles of de-escalation techniques
• thorough understanding of the meaning of professional and interpersonal boundaries
• thorough understanding of the legal and ethical mandates around maintaining patient confidentiality

Skills:

• ability to adhere to the highest ethical standards and best practices in residential care
• commitment to empowering residents to each achieve their own individual treatment goals
• ability to build trust and rapport with residents from a person-centered approach; while simultaneously adhering to holding appropriate professional boundaries in all interactions
• effective interpersonal communication techniques, including verbal and written exchanges
• ability to demonstrate a consistently empathetic and “assume-the-best” attitude in all interactions with residents and staff
• fluency in utilization of technological tools for timely and accurate documentation
• ability to be a proactive and flexible team member, including a willingness to ask for clarification, help, and feedback as needed
• ability to achieve demonstration of a calm, composed, and de-escalating demeanor; the ability to appropriately utilize de-escalation and crisis intervention skills as needed.

Minimum Qualifications:

High School diploma or equivalent

(1) year or more of relevant experience

Desired Qualifications:

CRPA or working toward a CRPA certification

CASAC or working towards CASAC certification

Associates or Bachelor’s degree in human services, or related field