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Bilingual Spanish is REQUIRED
Schedule: Monday - Friday - Day Shift
Introduction
Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a Virtual Bilingual Customer Service Advisor today with Work from Home.
Parallon, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location.
Come join our team as a Virtual Bilingual Customer Service Advisor. We care for our community! Just last year, HCA Healthcare and our colleagues donated $13.8 million dollars to charitable organizations. Apply Today!
The Virtual Bilingual Customer Advisor handles account inquiries via inbound and outbound calls from patients, guarantors, or other third parties to review account information, take appropriate actions in various systems to resolve inquiries, and secure payment on outstanding account balances. This role requires the ability to learn and work in multiple account systems/applications. This role requires that you are on the phone 90% of your day averaging 10-15 calls per hour.
In this role you will:
Qualifications that you will need:
SEE WHAT IT IS LIKE TO WORK AT PARALLON - COPY THE LINK BELOW INTO YOUR BROWSER
https://youtu.be/vo-6n1-lG6o
Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities.
HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
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"The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder
If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Virtual Bilingual Customer Service Advisor opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews.Unlock the possibilities and apply today!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Full Time
$37k-47k (estimate)
05/12/2024
07/11/2024
The job skills required for Virtual Bilingual Customer Advisor include Customer Service, Call Center, Billing, Scheduling, Listening, Integrity, etc. Having related job skills and expertise will give you an advantage when applying to be a Virtual Bilingual Customer Advisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Virtual Bilingual Customer Advisor. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Virtual Bilingual Customer Advisor positions, which can be used as a reference in future career path planning. As a Virtual Bilingual Customer Advisor, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Virtual Bilingual Customer Advisor. You can explore the career advancement for a Virtual Bilingual Customer Advisor below and select your interested title to get hiring information.