About Us

We’re more than just quality treatment for substance use disorders. We’re a total health community. At SSTAR, our mission is healing the community, one person at a time. We will provide a personal level of healthcare and addiction treatment that addresses the mental, physical, and spiritual well-being of everyone we touch. SSTAR is a Federally Qualified Health Center (FQHC) which affords our employees eligibility to apply for one of our three Loan Repayment Programs.

The Clinical Trainer aides our employees by developing their skills and knowledge. The goal will be to conduct informative training sessions (individual/group), promote company efficiency and strengthen clinical skills of staff. The ideal candidate will be a clinical licensed professional and will be responsible for internal development, coordination, implementation, and evaluation of clinical training activities of SSTAR.

Benefits

• 403B
• Dental insurance
• Disability insurance through Massachusetts PFML
• Employee discounts, cell phone, eyewear etc.
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
• Flexible Spending Account
• Opportunities to earn CEU's
• Voluntary Benefits including but not limited to, Disability, Life, Critical Illness, Accident and Disability Insurances

Duties & Responsibilities

• The Clinical Trainer is responsible for identifying and meeting clinical training needs including development, implementation, and evaluation of training activities.
• Becomes an expert in the use of SSTAR’s Learning System. Utilizes modules as a tool to further develop staff skills. Develops training modules that can be loaded to the learning system for assignment.
• Delivers new clinical orientation and training on SSTAR’s standards.
• Gathers, analyzes, and discusses colleague training needs with senior clinical leadership.
• Conducts case reviews in accordance with licensing agency standards.
• Develops interoperability training materials/guides.
• The Clinical Trainer aides in quality audits to identify documentation issues, quality issues and opportunities for improvement patient care & services.
• Maintains records for training, including evaluations; uses evaluations for future improvements to content.
• Supports and mentors employees.
• Conducts Train-the-Trainer sessions to prepare others to provide training or monitoring of new curriculum or new skill building needs.
• Works with employees to develop individualized professional development plans, when appropriate
• Works closely with IT to assist with implementation of new software or upgrades to the EMR. Will provide some backup coverage for training of staff to Nextgen software.
• Facilitates organizational changes, which can involve working with recently promoted supervisors/managers to help them adapt to their new role effectively.
• Circulates routinely through clinical departments working with staff to enhance their knowledge and build their skills with the EMR and documentation. Responds to requests for assistance when quality data indicates retraining. Provides back-up training for I.T.
• Clinical Trainer Will work with agency to identify potential grant funding sources and assist in the writing for such.

Education & Experience

• Master’s level degree required, LICSW, LMHC, LMFC, LCSW preferred.
• 3-5 years of related experience required.
• 1-3 years of experience in a training capacity or equivalent experience.
• Previous presentation and training skills.
• Previous development of learning guides.
• Minimum of 2 years of experience in a clinical role.

Skills

• Skilled at developing curriculum and delivering training 1:1, classroom and virtually.
• Understanding of how to apply adult learning theory.
• Demonstrates a positive attitude (solution oriented and ability to deal with ambiguity).
• Excellent verbal, written communication and development, and interpersonal skills.
• Flexibility to adapt to a variety of situations and needs.
• Possess solid problem solving, critical thinking skills and curriculum development.
• Demonstration of advanced clinical expertise and understanding of substance disorder and behavioral health treatment.
• Proficient computer skills, Microsoft Office Suite and EMR (electronic medical record).
• Detailed oriented and excellent time management skills (prioritization, timely follow-up with interna partners).

Other Requirements

• Must complete scheduled annual trainings.
• Must maintain professional licensure.
• Consistently arrives to work on time and adheres to attendance policy.