Responsibilities

• Providing overarching supervision of kitchen, utility, and distribution operations.
• Collaborating closely with the Leadership Team to devise and implement strategic initiatives.
• Effectively managing employee schedules and leading recruitment efforts in partnership with HR.
• Meticulously handling payroll reconciliation and maintaining meticulous records for financial reporting.
• Nurturing a culture of excellence by coaching and training supervisors to uphold exceptional performance and service standards.
• Establishing transparent communication channels with staff to foster collaboration and accountability.
• Proactively procuring ingredients and optimizing inventory levels to meet production and corporate demands.
• Strategically monitoring food costs and implementing cost-saving strategies through strategic purchasing.
• Remaining abreast of industry trends and advancements to ensure our competitive edge.
• Crafting and executing work plans for holidays and special events, ensuring flawless execution.
• Collaborating closely with the executive team on procedural enhancements and new product launches.
• Overseeing delivery processes to ensure punctual and accurate order fulfillment.
• Implementing and managing maintenance programs for kitchen equipment and vehicles.
• Spearheading waste and recycling programs to champion our sustainability initiatives.
• Serving as the primary liaison for airport operations and city renewals.
• Proactively addressing customer needs and concerns in collaboration with the call center.
• Guiding and coaching staff to maintain product quality, delivery timeliness, and overall customer satisfaction.
• Managing purchasing responsibilities for all back-of-house equipment as needed.

Requirements

• Impeccable attention to detail and unparalleled organizational skills.
• Strong communication abilities to effectively engage with internal and external stakeholders.
• The agility to multitask and prioritize tasks in a fast-paced environment.
• A commitment to upholding confidentiality to safeguard company interests.
• Proven problem-solving skills and a drive to lead change initiatives.
• Established connections within the baking industry.
• Prior experience in a wholesale production bakery, coupled with hands-on baking expertise.
• Unwavering honesty, integrity, and a deep sense of pride in fulfilling responsibilities.
• The capacity to articulate opinions grounded in factual analysis.
• Respectful demeanor and exceptional interpersonal skills.