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JOB DESCRIPTION
It's more than a career, it's a calling.
WI-Monroe Clinic Hospital
Worker Type : Regular
Regular
Job Summary :
Answers incoming calls and performs triage of inquiries.
Job Responsibilities and Requirements :
PRIMARY RESPONSIBILITIES
EDUCATION
High School diploma / GED or 10 years of work experience
EXPERIENCE
No experience required
PHYSICAL REQUIREMENTS
REQUIRED PROFESSIONAL LICENSE AND / OR CERTIFICATIONS
None
Work Shift :
Evening Shift (United States of America)
Job Type : Employee
Employee
Department : Access Center
Access Center
Scheduled Weekly Hours :
Benefits
SSM Health values our exceptional employees by offering a comprehensive benefits package to fit their needs.
Save Job
Last updated : 2024-05-21
Full Time
Ambulatory Healthcare Services
$43k-55k (estimate)
05/23/2024
06/05/2024
ssmhealth.com
MONONA, WI
15,000 - 50,000
1874
JAMES RICHARDSONL
$5B - $10B
Ambulatory Healthcare Services
The following is the career advancement route for Call center representative positions, which can be used as a reference in future career path planning. As a Call center representative, it can be promoted into senior positions as a Contact Center Representative IV - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call center representative. You can explore the career advancement for a Call center representative below and select your interested title to get hiring information.
If you are interested in becoming a Call Center Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center Representative job description and responsibilities
Call center representatives must be professional throughout each phone call and to other call center employees.
02/12/2022: La Crosse, WI
Therefore, call center representatives should be open to work rotational shifts and adapt to a flexible work schedule.
01/09/2022: High Point, NC
A successful Call Center Representative must have an excellent attitude towards their work and empathy for their customers' needs.
12/14/2021: Galveston, TX
The representatives should also use their problem-solving skills to resolve customer queries effectively.
01/05/2022: Sioux City, IA
The Call Center Customer Service Representative must be able to deliver outstanding customer service to ensure customers receive the best customer service experience.
12/26/2021: Greensboro, NC
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Representative jobs
Working as a call center representative requires a fast typing ability.
12/22/2021: Orange, CA
Perfect for Call Center Representatives with two to five years of experience.
12/20/2021: Roanoke, VA
Due to the sensitivity of the call type, all representatives will be required to pass a Personnel Security suitability determination and adhere to strict privacy policies.
02/10/2022: Greenville, MS
Excellent follow through skills, responding timely to phone calls, tasks, and projects; accuracy and attention to detail are a must.
02/28/2022: Jamestown, NY
Previous call center experience preferred but not required.
12/17/2021: Greenville, MS
Step 3: View the best colleges and universities for Call Center Representative.