POSITION ACCOUNTABILITIES AND PERFORMANCE CRITERIA (% of Time)

Essential Functions: The Following are essential job accountabilities and performance criteria:

Position Accountabilities

1) Demonstrates the skills to provide clerical support in all aspects of the Radiology Department. (1, 2, 3, 4, 5, 6) 60%

Criteria

A) Answers all phone calls in a friendly and timely manner, taking messages, phoning physicians and giving reports on patient’s results.

B) Pulls films for conferences, daily lists, clinic lists, etc. always 2 days in advance.

C) Process films for reading- pull jackets, make/write on jacket and inserts.

D) Print accessions sheets.

E) Take down ER board.

F) Check films in/out as needed.

G) Wait on Drs at the window- following Target 100 standards of customer service.

H) Pulls films from the 10 day file- files films into the main file system and downstairs in the file rooms.

I) Processes red jackets/or films return (loose) daily.

J) Go through the misfits and put films through for reading - call for jackets to be returned to/from Record Master.

K) Clean film jackets out of the reading rooms as needed.

L) Process the films from Record Master daily- sent to correct location requesting films.

M) Get portable films from the ER daily/per shift.

N) Get or films and process for reading and check back in.

O) Answer the main office bell and enter patient orders into Meditech if needed.

Q) Utilizes the hospital computer system for all aspects of the clerical duties as when needed.

2.) Observes established departmental policies, safety, environmental, and infection control standards. (1, 2, 3, 4, 5) 5%

Criteria

A) Maintains work area in a clean and orderly condition.

B) Adheres to hospital safety and infection control policies.

C) Reports faulty equipment to appropriate persons.

3) Assists Technologist when needed to help ensure patient care is delivered in a smooth and effective manner. (1, 2, 3, 4, 5, 6, 7, 8) 5%

Criteria

A) Assist with transportation of patient if needed.

B) Watch patients if needed when the Technologist needs to leave the room.

C) Assists in moving patients on and off the stretchers as needed.

4) Attends departmental inservices and meetings as instructed by Supervisor. (1, 2, 3, 5) 5%

Criteria

A) Attends appropriate orientations.

B) Attends required in-services.

C) Attends departmental meetings or reads the meeting minutes that is send through the MOX system in Meditech.

D) Reviews education poster boards located in the department.

5) Performs other duties as appropriate and needed by supervisors. (1, 2, 4) 5%

Criteria

A) Demonstrates attitude of cooperation and professionalism when working in all areas of the hospital.

B) Displays initiative and enthusiasm for non-routine or extra duties.

C) Seeks out duties that need to be done without being told to.

6) Safety/Infection Control: Practices according to safety and infection control policies. (1, 2, 3, 4, 5, 7, 8) 5%

Criteria

A) Practices universal precautions and disposes of hazardous wastes per established guidelines.

B) Maintains a safe, clean, comfortable and therapeutic environment for patients/families/employees in accordance with hospital standards.

1. Maintains clutter free environment.

2. Keeps conversations and background noise to a minimum.

3. Adheres to dress code.

C) Reports risk management concerns.

D) Assumes responsibility for completing all annual mandatory.

1. Safety/Fire

2. Blood Borne Pathogen

3. Hazardous Communication

4. TB

5. Department Specific

6. Age Appropriate Care (for clinical staff only)

7. HIPAA

8. Assigned .EDU courses

7) Service: Follow the Target 100 Standards. Provides service excellence to the customers of Saint Louis University Hospital by delivering timely, high quality care in a courteous, and respectful manner. (1, 2, 3, 4, 6) 10%

Criteria

A) Demonstrates respect and compassion to our internal and external customers, co-workers, and all others while delivering excellent care and courteous service.

B) Follows the hospital confidentiality policy at all times.

C) Recognize the diverse needs of others in regard to culture, religion, disability, etc.

D) Demonstrates willingness to work with others to achieve work-related goals while performing daily duties and promote teamwork.

E) Works with other departments to provide service to our customers.

F) Follows HIPAA guidelines regarding patient health information.

G) Answers questions in a knowledgeable manner or directs questions to someone who is able to provide answers.

8) Performance Improvement (PI): Incorporates Quality Improvement into one’s daily work. (1, 2, 5) 5%

Criteria

A) Reviews departmental QI, QA, & QC monthly during the departmental monthly meetings and by reviewing the posted information.

B) Provides data/ input to the Radiology management staff pertaining to the current departmental QI Teams projects.

DISCLAIMER: Performs other related duties as assigned or requested.

Rationale for Essential Functions

1) The performance of this functions the reason the job exists.

2) There are limited employees among whom the performance of this function can be distributed.

3) This function occupies a great deal of the employee’s time.

4) This function is highly specialized. Employees are hired for the skill/ability to perform this function.

5) Failure to perform this function may have serious consequences.

6) The function was performed by past employees, and is performed by current employees.

7) Exposure to bloodborne pathogens that requires the use of protective equipment. Exposure to tuberculosis that requires the use of protective equipment.

8) The performance of this functions the reason the job exists.

Job Specifications

MINIMUM EDUCATION: High School graduate or its equivalent preferred.

MINIMUM EXPERIENCE: Radiology office experience preferred.

REQUIRED COURSE: None

WORKING CONDITIONS:

• Exposure to blood and body fluid.
• Exposure to blood borne pathogens and other biological hazards.
• Subject to varying or unpredictable situations.

PHYSICAL REQUIREMENTS:

• Ability to stand for and walk for long periods of time.
• Ability to lift, push, and pull 100 plus pounds using proper lifting and body mechanics.
• Ability to move and transfer patients.

Employee___________________________________________Date____________

Supervisor__________________________________________Date_____________

Department Head_____________________________________Date_____________

Administration________________________________________Date_____________

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed, as an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. An individual working in their job classification must also perform specific tasks upon request by supervisor personnel. Furthermore, the duties and responsibilities for this job classification are subject to change at the discretion of Saint Louis University Hospital.