Responsibilities

• Automating manual platform management processes through Ansibleor other scripting tools/languages
• Support platform upgrades, migration including coordinating testing of upgrades with users of the platform
• Coordinating and collaborating with users of the platform
• Develop training and documentation materials
• Executing disaster recovery playbooks

Experience

• Ability to troubleshoot and diagnose complex issues
• Able to demonstrate experience supporting technical users and conduct requirements analysis
• Can work independently with minimal guidance & oversight
• Experience with IT Service Management and familiarity with Incident & Problem management
• Experience in using Git based DevOps processes
• Develop training and documentation materials

Required Technical Expertise

• Experience in container orchestration solutions with Kubernetes, AWS ECS/EKS/Fargate
• 3 years of experience within the Amazon Web Services platform or Google Cloud Platform or Azure
• Strong infrastructure engineering experience
• Cloud application architecture Microservices, REST, etc.
• Docker container development experience
• Experience in designing, developing, and deploying cloud-based solutions using AWS
• 5 years of systems design, programming, implementation, and integration experience
• A solid core foundation in infrastructure and systems engineering including Unix/Linux compute, networking, storage, and monitoring stacks.
• Experience developing micro services in both multi-tenant and dedicated micro service runtime environments. Is familiar with the Open Container Initiative and both docker and containerd runtimes.
• Off-hour implementations are required
• Demonstrate proficiency with scripting and automation (bash, python, other programming languages)

Preferred Technical Experience

• Experience within Apigee or another API management platform
• Experience using Gitlab
• Experience with large platform migration efforts
• Experience with AWS API Gateway