Description

About the Company

With over 50 years in the industry, SSD Alarm has grown to become one of the most respected providers of integrated security and fire solutions in the U.S. We are one of the largest independently owned security companies in the nation serving commercial, retail, residential, and Fortune 100 clients; we have built a strong reputation for technical expertise and service excellence.

We are seeking a Service and Installation Coordinator to support our office in Riverside, CA. Responsibilities include responding to inbound & outbound client calls and emails, scheduling inspections, service and repair appointments, coordinating and monitoring technician's schedules while providing a high level of customer service. 

Qualifications

Qualifications:

• Customer service oriented
• Thrive in a team environment
• High attention to detail
• Ability to multi-task in a fast-paced environment
• Strong written and verbal communication skills
• Excellent computer and organization skills
• Professional and friendly phone skills
• High school diploma required

Job Responsibilities:

• Experience in scheduling appointments
• Skilled in responding to a high-volume of calls, both inbound & outbound
• Coordinate and monitor technician’s schedules
• Analytical and detailed with a sense of urgency

Benefits:

• We recognize people as our most valuable asset. Our competitive salary and benefits package includes 401K, medical, dental & vision insurance, life insurance, paid company holidays, and paid vacations. Additional training provided.

• SSD Alarm is an Equal Opportunity Employer. Employment contingent upon successful completion of post-offer background screening and drug testing.