DUTIES

The Clinical Manager (CM), in accordance with policies and standards established by the Governing Body, and under the direct supervision of the Administrator, assists with the planning, coordination, leading, controlling, and evaluation of home health services. The CM is available, at all times, during operating hours.

The CM is responsible for coordination and liaison with appropriate parent and affiliate Departments and committees, development of policies and guidelines for and obtaining input from service personnel, and providing professional input, to related administrative systems.

Coordinates orientation and in-service programs.

The CM directs and supervises professional, and auxiliary, personnel rendering client care services, performs marketing duties, and fosters public relations for the company, consults and plans with healthcare facilities regarding staffing needs, and communicates the concept of quality client care to the general community.

The CM interprets service needs to the Administrator and acts as a client services administrative liaison.

RESPONSIBILITIES

Participates with the Administrator, and Executive Director, in the formulation of a business plan, i.e., strategic goals, resource allocation plan(s), and a yearly budget.

Consults, plans, and works with Administrator, in policy formulation and programmatic development and implementation, including assessing adequate and appropriate staffing.

Coordinates with Administrator planning activities to develop administrative policies and practices for the Agency.

Consults with supervisors and staff, individually or in groups, regarding patients or special programs or service programs.

Evaluates the program, services, and field personnel.

Directs the implementation of service goals and objectives.

Develops standards that ensure safe, and effective, services to clients and families.

Establishes job functions, qualifications, and job descriptions, for each service staff (direct and supervisory).

Establishes, and maintains, effective channels of communication.

Keeps program personnel up to date with state-of-the-art clinical information and practices staff development, including orientation, in-service education, and continuing education.

Maintains policy and procedure manuals, and updates procedures and job descriptions, as policies and procedures change.

Directs staff in performance of their duties.

Oversees the implementation, and evaluation, of client care services inclusive of regulatory licensure and certification criteria and accreditation standards.

Coordinates with other program areas, and senior management, as appropriate, according to the organizational structure.

Acts as liaison with Staff Development for program areas.

Assesses appropriate staff supervision, during all service hours.

Collaborates in the development of an effective, and efficient, client care documentation system, including statistical compilation, and analysis, relative to cost and staff service delivery.

Participates in selected orientation programs.

Keeps staff informed of Agency developments, needs, etc., and encourages their participation in problem solving, at the organization and community levels.

Assists in the evaluation of community needs and plans programs and services to meet with identified needs.

Submits formal written proposals, to Administrator, for all new programs or services (with complete cost/benefit analysis).

Oversees all CQI and utilization review activities.

Assists in Agency evaluation activities.

Participates in selective conferences, and workshops, to promote knowledge in community health trends, efficiency in job performance, and overall professional growth.

Participates with other health, civic, education, and professional groups, as directed by the Administrator and Executive Director.

Serves on, and periodically reviews policies relevant to patient care with, the Professional Advisory Committee (if applicable) and the QAPI Committee.

Assists in marketing the Agency and fostering community relations.

Consults with physicians, in matters relating to patient care services.

Consults, and plans, with healthcare facilities regarding staffing needs.

Evaluates own job performance and utilization of resources in planning for professional growth.

Participates in state and national organizations, meetings, seminars, workshops, and activities, relating to the health professions and healthcare services, when appropriate.

Makes patient and personnel assignments.

Coordinates patient care.

Coordinates referrals.

Ensures that patient needs are continually assessed.

Ensures the development, implementation, and updates of the individualized plan of care.

PROMOTES STAFF DEVELOPMENT

Utilizes capabilities of nursing and home health aide personnel in the development of orientation and staff education programs.

Recognizes leadership potential and offers opportunities for leadership training and development.

Encourages, and assists, personnel to continue self-improvement, through formal education, educational meetings, and active participation in professional and related organizations.

Assists with interviews and hires select home healthcare personnel.

QUALIFICATIONS

1. A licensed physician, Registered Nurse, physical therapist, speech-language pathologist, occupational therapist, audiologist, or a social worker.

1. Possesses the education, and experience, in the scope of services offered.

1. Must have at least two years of homecare experience and, at least, one year of supervisory experience.

1. A Bachelor’s degree is preferred.

1. Must have a criminal history background check.

1. Must have a current CPR certification.

JOB CONDITIONS

Position is stressful in terms of meeting deadlines.

It requires minimal lifting of office records and printouts.

It is primarily a desk job, which essentially involves sitting, standing, stooping, and walking, as well as an inordinate amount of telephone communication.

Travel is required, by car or airplane to local, out-of-town, or state seminars, conferences, or meetings.

Must be able to read 12 point and larger type.

The ability to communicate well, both verbally and in writing, in English is required.