National Pool Partners (NPP) is a family of companies with a mission to elevate the pool service industry and make pool ownership enjoyable. As a growing Company, we are always looking to expand our team with those who display the following characteristics that align with our core values:

• Positive
• Customer-centric with a passion for serving others and delivering results
• Self-starter
• Reliable and looking to grow in a fast-paced business

As a member of the team, you will enjoy:

• Working for a dynamic company with a people-first culture
• Medical benefits including company-paid dental
• 401k with Company match
• Tremendous opportunities for growth and development

At this time, we're actively looking for a Pool Repair Technician and a summary of the role can be found below. If this opportunity aligns with your background, skills and interests, we strongly encourage you to apply and / or share this ad with a member in your network who may be a great fit!

• Troubleshoot repairs.
• Complete daily records of work performed.
• Install and repair pumps, filters, heaters, and automation systems.
• Manage daily schedules with repair staff to ensure efficiency.
• Work with office staff to ensure a high degree of accuracy concerning accounting and billing.
• Improve processes and create innovative ideas to help us grow to the next level.
• Explain needs to customers and get approval for any repairs needed.
• Perform all duties with a customer and safety-first mindset.
• Manage customer care issues and complaints.

REQUIREMENTS:

• RAIL Certification preferred.
• Must have a high degree of mechanical aptitude and strong swimming pool operation systems knowledge.
• Working knowledge of pool plumbing and electrical wiring for pool/spa heaters and heat/cool pumps.
• Self-motivated and able to work efficiently with little oversight.
• Possess a willingness to communicate and share knowledge with customers in a tactful, respectful manner while presenting a professional image.
• Dedicated to meeting deadlines, possess strong customer service skills, excellent verbal, and written communication skills, and effective organizational skills.
• Must have a minimum of 1 year experience as a pool repair technician, a valid driver's license with three years of verifiable driving history, and a clean driving record.

Compensation –This is an Hourly position. Paid weekly. Eligible for Overtime

Total compensation with RAIL Certification is $31.25 to $38.47 hourly based on experience

Total compensation without RAIL Certification is $26.45 to $31.25 hourly based on experience

Benefits - We offer best-in-class benefits, including free employee dental insurance, paid vacation, and 401k.