Overview

Supervise daily operation of department(s) processes and people to insure quality, safety, service, and production goals are achieved and maintained.

• Monitor and manage department / area daily workload.
• May meet with Production Services and Inventory Control to plan department / area workload.
• Ensure quality, safety and service within department / area.
• May represent department / area on cross-functional teams.
• Participate on other cross-functional teams or work on special projects.
• Manage department / area Quality.
• Develop and maintain area work instructions
• Maintain departmental training matrix
• Manage department / area material yield.
• Implement Lean and cost control initiatives.
• Provide technical expertise in department / area

Manage associate lifecycle.

• Hire and train associates.
• Perform needs assessment for staffing.
• May update job description.
• Complete headcount requisition.
• Interview and select appropriate candidates.
• Schedule / manage new hire training
• Ensure associate performance.
• Complete associate assessment.
• Complete one-on-one review with each associate.
• Make recommendations on associate pay increases.
• Train new associates on assessment.
• Coordinate assessment translation / interpretation
• Complete mid-year check-ins with associates.
• Coaches and mentors associates.
• Monitor errors relating to production, quality, OTD, Efficiency, etc., on associates.
• Prepare documentation for all verbal and written warnings, up to final warning.

Manage associate time and attendance.

• Input missed punches, vacation time, attendance bonus, leave of absence, holiday, and other non-worked hours.
• Check and approve overtime.

Maintain clean and safe work environment using 6’s standards

• Ensure associates follow established procedures to maintain work environment in a neat and orderly condition.
• Ensure associates perform minor maintenance on equipment and tools.
• Ensure associates follow safety policies and procedures. Ensure associates attend regularly-scheduled safety meetings.
• Lead daily huddles and other meetings to ensure smooth flow of communication.

Behavioral Competencies

• Ensures Accountability Holding self and others accountable to meet commitments
• Drive Engagement Creating a climate where people are motivated to do their best to help the organization achieve its objectives
• Instill Trust Gaining the confidence and trust of others through honesty, integrity, and authenticity
• Drive Results Consistently achieving results, even under tough circumstances
• Consumer / Customer Focus Building strong customer relationships and delivering on customer-centric solutions
• Critical Thinking Making Sense of complex, high quantity, and sometimes contradictory information to effectively solve problems
• Optimize Work Processes Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement

Requirements

REQUIREMENTS :

High School diploma or equivalent and 2 years prior leadership / supervisor experience or Bachelor degree and 1-2 years manufacturing experience

KNOWLEDGE, SKILLS, AND ABILITIES :

• Experiencing coordinating or leading teams in a manufacturing setting preferred.
• Experience in window treatments manufacturing or textiles preferred.
• Strong organization and record keeping skills are required.
• Proven written and verbal communication skills. Bilingual in Spanish preferred.
• Ability to work with associates at various levels within the company.
• Basic computer skills and experience using Microsoft Office to prepare charts, graphs and presentations.
• Using department and company scorecard and other metrics.
• Integrating process methodology into daily work; TOC, 5S, Q@S etc.
• Proven ability to eliminate waste using lean principles.
• Measuring own work to plan and reports out at a micro and macro level.
• Ability to complete tasks with minimal supervision.

Last updated : 2024-04-24