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```Duties```
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests, ensuring accuracy of information and providing necessary assistance
- Handle guest inquiries, requests, and complaints promptly and efficiently
- Provide information about hotel facilities, services, and local attractions
- Process payments and maintain accurate records of guest transactions
- Assist with reservations and room assignments
- Maintain a clean and organized front desk area
```Qualifications```
- Previous experience in hotel management or front desk operations is preferred
- Knowledge of night audit procedures is a plus
- Excellent communication and interpersonal skills
- Ability to speak multiple languages is an advantage
- Strong customer service orientation
- Proficient in using phone systems and other office equipment
- Detail-oriented with good organizational skills
Note: This job description is intended to provide a general overview of the position. Duties and responsibilities may be subject to change based on organizational needs.
Job Type: Full-time
Pay: $13.00 - $15.00 per hour
Expected hours: 24 – 40 per week
Benefits:
Schedule:
Work setting:
Work Location: In person
Full Time
$27k-36k (estimate)
01/07/2024
05/05/2024