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***Primarily hiring for 3PM-11PM shift, but candidates with schedule flexibility will be shown preference during the hiring process.***
REQUIREMENTS
SUMMARY
To be an essential part of the guest experience by warmly greeting guests upon arrival and throughout their stay. Courteously accepting incoming calls regarding complaints, concerns, questions, or compliments throughout the entire stay of guests and follow up to completion and satisfaction of our guests. Our basic aim is to exceed guests expectations and assure their return to our hotel.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Other duties may be assigned.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
LANGUAGE SKILLS
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply and divide into all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
REASONING ABILITY
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit or stand for long periods. They must also use hands to finger, handle, or feel objects, tools, or controls and reach with hands and arms. The employee is occasionally required to walk or climb stairs.
The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, and depth perception.
A STRONG PREFERENCE WILL BE SHOWN TO CANDIDATES WHO HAVE EXPERIENCE WITH MARRIOTT SYSTEMS, TO INCLUDE FOSSE AND GXP.
Job Types: Full-time, Part-time
Pay: From $13.00 per hour
Benefits:
Schedule:
Work setting:
Experience:
Work Location: In person
Full Time | Part Time
$27k-35k (estimate)
04/27/2023
06/26/2024
The job skills required for Hotel Guest Services Agent include Customer Service, Guest Service, Housekeeping, Planning, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be a Hotel Guest Services Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Hotel Guest Services Agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Hotel Guest Services Agent positions, which can be used as a reference in future career path planning. As a Hotel Guest Services Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Hotel Guest Services Agent. You can explore the career advancement for a Hotel Guest Services Agent below and select your interested title to get hiring information.