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1 Guest Services Agent-1000 sign -on bonus after 90 days Job in Newark, De

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SpringHill Suites by Marriott
Newark, De | Full Time
$20k-26k (estimate)
0 Months Ago
Guest Services Agent-1000 sign -on bonus after 90 days
$20k-26k (estimate)
Full Time | Accommodations 0 Months Ago
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SpringHill Suites by Marriott is Hiring a Guest Services Agent-1000 sign -on bonus after 90 days Near Newark, De

1000.00 sign on bonus after 90 days

Responsibilities
Guest Services Agent will assist guest to their best ability while creating a memorable experience.Greet, register, and assign rooms to guests of the hotel.Upon check-in, the customers' credit card is verified for the method of payment, along with phone number, email and address on file.Guest reservations are made through established external reservation system when speaking to guest to collect all information according.Is responsible for completing issues in billing, making changes to reservations, and assisting guest in a timely mannerThroughout your shift agent, will answer hotel phone, handle guest requests, and implement these requests into the correct system.Deposit guests' valuables in hotel safes or safe-deposit boxes.Perform bookkeeping activities, such as balancing accounts during checkout, check-in, and entering in invoices.Serve food and beverages to guests, ensuring a positive dining experience.Practice safe work habits and use required safety equipment.Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.Perform other duties as requested by management on a timely manner during shift.Any form of communication about guest, issues on property, or what happened during that day while sending them to direct supervisor and team members.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Accommodations

SALARY

$20k-26k (estimate)

POST DATE

05/25/2023

EXPIRATION DATE

05/12/2024

WEBSITE

springhillsuites.marriott.com

HEADQUARTERS

FRANKENMUTH, MI

SIZE

200 - 500

FOUNDED

2004

CEO

MATT DAVIS

REVENUE

$10M - $50M

INDUSTRY

Accommodations

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