Job Description
The Operations Lead, Supply Chain is responsible for assisting Supply Chain management with the coordination of daily staffing and operations of but not limited to; inventory management, receiving, and distribution of products across Springfield Clinic, and print shop operations. Responsible as the subject matter expert in training new supply chain/materials clerks to ensure standard work and processes. Acts as the primary point of contact for troubleshooting equipment and applications utilized by supply chain to receive, order, and deliver products to end users. Accountable for scheduling daily tasks under the direction of the supervisor or manager.
Job Relationships
Reports to the Supervisor/Manager Supply Chain
Principal Responsibilities

• Assist the manager or supervisor with all the operational aspects of the department.
• Coordinate the design, layout and implementation of all new par locations including setup, item maintenance, and reporting.
• Collaborate with Purchasing, Contracting, and Accounts Payable to secure the products needed to support Springfield Clinic operations.
• Support daily unfill rates with supply availability and works closely with purchasing, vendors, and customers to ensure products and substitutions are available.
• Work with supply chain management team and IT to develop best practices for managing inventory and enhancing customer experience through the order to receive process.
• Comply with the Springfield Clinic incident reporting policy and procedures.
• Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy.
• Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics Standards.
• Perform other job duties as assigned.

Education/Experience

• High School graduate (Associates Degree preferred)
• Two - three (2-3) years of experience in supply chain, warehousing, inventory management, logistics, purchasing, etc. preferred

Licenses/Certificates

• Must maintain valid Illinois driver's license

Knowledge, Skills and Abilities

• Excellent organizational skills
• Ability to work under stress in a matrixed environment
• Firsthand knowledge of materials handling equipment; pallet jacks, scales, handheld inventory devices, etc.
• Ability to communicate professionally verbally, in writing, and via email
• Basic Microsoft Office skills required (Word, Excel, Access, PowerPoint, Outlook)

Working Environment

• This position operates in a professional office, clinical or warehouse environment as the customer-facing individual for supply chain.
• Routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
• Frequently requires working in a sterile environment
• Physical Requirements:
  • Lifting and carrying up to 50lbs
  • Pushing and pulling carts
  • Reaching overhead
  • Squatting, kneeling, bending frequently

PHI/Privacy Level
HIPAA4