The Clinical Informatics Specialist transforms clinical practices by identifying opportunities for healthcare information systems to leverage the power of data and technology in optimizing operational workflow, clinical processes, clinical decision making and enhance patient care.

Job Relationships

Reports to the Digital Transformation Manager

Principal Responsibilities

• Acts as an agent of change to help promote organizational adoption of clinical applications and its related workflows to optimize patient safety and experience.
• Acts as a liaison between clinical and information technology staff teams in leveraging the use of technology in clinical practice.
• Participates in the design, build, implementation, and training of new providers or practices for clinical applications, including EMR, Radiology Information Systems, Laboratory Information Systems, etc.
• Evaluating existing systems and identify problem areas.
• Develop strategies and best practices to incorporate into future information systems and policies.
• Evaluate operational and clinical processes, recommend, and implement improvements.
• Participate in upgrade planning, testing, validating and implementing for clinical information systems.
• Develop, create, and conduct performance-based application training courses that meet the requirements of the end-user based on best practice recommendations.
• Must have a proven ability to communicate effectively both in writing and verbally with management and peers on issues, risks, opportunities, and general progress towards business goals.
• Ensures information systems policies, procedures, and technologies comply with applicable laws and regulations.
• Conducts analysis of clinical and organizational needs. Identifies, designs, and evaluates clinical information systems and applications design that supports those identified requirements.
• Ability to use appropriate skills in the areas of: project coordination, multi-tasking, prioritization of demands, group discussion, training, facilitation, decision-making, communication, and time management.
• Provide basic technical support and training of clinical users before and during application activation events and or the adoption of a new workflow.
• Support organizational QA activities by assisting other information technology teams with verification and validation of any new application build and modification.
• Comply with the Springfield Clinic incident reporting policy and procedures.
• Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy.
• Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics Standards.
• Perform other job duties as assigned.

Education/Experience

• RN, LPN or other equivalent clinical related discipline is required.
• Bachelor's degree preferred
• A minimum of 1 year of experience supporting clinical applications within the healthcare sector.
• Demonstrated experience in consulting and training and development; system implementation, and requirements gathering is beneficial.

Knowledge, Skills and Abilities

• An established proficiency with the Microsoft Office suite of applications such as Word, PowerPoint, Excel, and Outlook.
• Demonstrated professionalism, both in appearance and etiquette.
• Conscientious with issues related to security and privacy.
• Detail-oriented, a self-starter, and an outstanding team player who can execute tasks with quality and efficiency.
• Must have excellent technical aptitude and the ability to learn new technologies rapidly in an actual use case scenario.

Working Environment

• This job operates in a professional office environment. Routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
• Team oriented environment utilizing collaboration with peers.
• Sitting and/or standing for long periods/computer work.

PHI/Privacy Level

HIPAA 1