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Job Details
Description
About our company :
Springboard Hospitality is a premier third-party hotel management company with a 30 year history transforming lifestyle hotels, from the islands of Hawaii to the tip of Florida.
Springboard team members are a diverse mix of independent innovators, savvy storytellers, adventure-seekers, tech entrepreneurs, free-thinkers and community leaders making waves across one of the most diverse portfolios in the industry.
At every level, the Springboard team is dedicated to going Above & Beyond to deliver hotels that transform people, properties & communities.
From memorable moments at the front desk, to thoughtful room touches, to inspired onsite programming, the Springboard team is committed to empowering the traveler’s journey inviting them to experience the frequency of each hotel’s locale, pushing authentic human connection, exploration, and discovery, while also driving revenue.
Springboard values intentional culture, and whole-heartedly believes in nurturing, training, and empowering the careers of the hospitality leaders of today and tomorrow, encouraging them to travel and explore, through Springboard’s award-winning portfolio.
From work life balance to career development, Springboard values and invests in the greater team, reflected in zero corporate turnover during the pandemic, well positioned for continued growth through the future.
Primary mission :
Greeting and escorting guests to tables in the restaurant, maintaining accurate reservations systems and supervising all staff, maintaining a courteous and efficient operation of the dining room to ensure guest satisfaction.
SCOPE OF WORK TEAM
RESPONSIBILITIES
Communicate any guest requests to the appropriate service staff and follow up to ensure guest satisfaction.
Maintain an accurate reservation system ensuring that all reservations are complete with the name of the party, telephone number, address and any special billing arrangements.
Qualifications
EXPERIENCE :
Report any unusual occurrences and / or request to Supervisor. Read and abide by all the regulations and rules of conduct stated in the Associate Handbook.
Must be service oriented with excellent customer service and sales skills Must be able to effectively communicate to guests, management, and coworkers and read, write and understand the English language Must be energetic and outgoing Must possess excellent interpersonal and organizational skills Must be able to follow directions with attention to detail, speed and accuracy Must be a team player with the ability to work under minimal supervision Must be able to multi-task in a fast-paced work environment Must be able to understand and work with basic financial information and solve basic arithmetic problems Must be able to type 45 wpm and have the ability to input data and access information on the computer Must have proficient working knowledge of Microsoft Office, Opera;
preferred. Must be able to exercise confidentiality and discretion.
OTHER EXPECTATIONS :
Benefits :
Springboard Hospitality offers an empowered working environment that encourages collaboration and flexibility. We offer a superior benefits package to employees who work 20 hours / week or more that includes :
Full Time Benefits
Additional Per Position
Springboard Hospitality Core Values :
OLS Hotels & Resorts LLC dba Springboard Hospitality (Springboard) is an equal opportunity employer. Springboard provides equal employment opportunity for all associates and prohibits discrimination based on race, color, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth, or breastfeeding), gender, religious creed (including religious dress and grooming practices), marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, genetic information and characteristics, sexual orientation, gender identity or expression, military or veteran status, or any other basis protected under federal, state, or local laws.
Springboard also provides reasonable accommodations for qualified applicants and employees with disabilities or medical conditions in accordance with applicable laws.
Last updated : 2024-03-22
Full Time
$47k-72k (estimate)
03/24/2024
06/21/2024
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