ROLE AND RESPONSIBILITIES

The Case Manager Supervisor is responsible for supporting the day-to-day operations, tracking

performance of assigned staff, and supporting continuous improvement related to FRSP service

delivery. The Case Manager Supervisor (s) works closely with the Program Manager to report and to

resolve complex issues and works with the assigned staff to ensure compliance of all FRSP protocols.

The Case Manager Supervisor shall work exclusively (40 hours per week) on the program and will have

at least four (4) direct reports.

A Case Manager Supervisor must have a minimum of a Bachelor’s degree in Social Work or a related

discipline or must be a licensed Social Worker or a Licensed Professional Counselor in DC and meet

the additional requirements listed. The Case Manager Supervisor must have professional knowledge

of the theories, principles, techniques, and practices ofsocial service delivery systems. They must also

have a minimum of two (2) years of professional experience providing counseling and/or case

management services to individuals/families experiencing homelessness or other related populations.

In lieu of the education requirement, the Provider shall ensure the Case Manager Supervisor has

professional knowledge of the theories, principles, techniques, and practices of social service delivery

systems with a minimum of four (4) years of professional experience providing counseling and case

management services to individuals/families experiencing homelessness or other related populations.

Individuals with clinical experience and/or clinical licensure and lived experience preferred.

QUALIFICATIONS AND EDUCATION REQUIREMENTS

A Case Manager Supervisor must have a minimum of a Bachelor’s degree in Social Work or a related

discipline or must be a licensed Social Worker or a Licensed Professional Counselor in DC and meet

the additional requirements listed. The Case Manager Supervisor must have professional knowledge

of the theories, principles, techniques, and practices ofsocial service delivery systems. They must also

have a minimum of two (2) years of professional experience providing counseling and/or case

management services to individuals/families experiencing homelessness or other related populations.

In lieu of the education requirement, the Provider shall ensure the Case Manager Supervisor has

professional knowledge of the theories, principles, techniques, and practices of social service delivery

systems with a minimum of four (4) years of professional experience providing counseling and case

management services to individuals/families experiencing homelessness or other related populations.

Other Requirements

-Must live in the DMV area

-Must be willing and able to conduct home visits with individuals and families

-Must be able to effectively supervise a team of Case Managers

PREFERRED SKILLS

Knowledge of DC’s Homeless Management Information System

Clinical experience and/or clinical licensure and lived experience preferred.

Ability to effectively communicate with community partners and DHS leadership

Job Type: Full-time

Pay: $70,000.00 - $75,000.00 per year

Schedule:

• 8 hour shift

Work Location: Remote