Position Title: Scheduling Coordinator/Recruiter 

Position Summary: The dual role of part-time recruiter and scheduling coordinator will be responsible for posting open jobs, interviewing, on-boarding and hiring of caregivers and nurses; assisting with overseeing daily/weekly staffing activities and ongoing supervision of caregivers to ensure quality care is delivered per client care plans. Assist in overseeing recruitment and staffing process from start to finish; from orienting and hiring caregivers to the proper placement of that care staff to homes and facilities as well as ensuring care needs, staffing and scheduling needs are met on an ongoing basis. Performs various supervisory activities for scheduling appropriate caregivers to clients, manage high telephone and email volume on a daily basis, ability to answer email and phone calls after office hours and other duties as necessary. Reports to the Director of Operations/Business Operations Manager.

Essential Functions:

• Attends work as scheduled and follows agency’s call-off procedures.
• Maintain schedule in accurate and legible form
• Recruit, interview, hire, and evaluate personnel in accordance to company policy.
• Answer all incoming calls and direct calls to the proper personnel
• Proper on-boarding and training of recruited staff
• Provide in-take discovery to ascertain specific needs of care staff clients
• Use best judgment in assigning care personnel to the appropriate clients based on needs and preferences
• Understand the specific needs of the client and assign the appropriate care givers within a 24 hour period
• Document all pertinent caregiver information in caregiver chart and in Smartcare
• File and maintain all documents appropriately. Distribute documents to the appropriate staff member for approval or completion
• Maintain up to date available caregiver lists for expediency in recruiting/staffing
• Share on-call responsibilities – see below (as determined by management)
• Communicate with contract agencies regarding schedules, evaluation of staff
• Assist in grievance/complaint resolutions
• Relay client care concerns and changes in condition to the Director of Home Care Services
• Implement new policies and procedures as directed
• Comply with applicable governmental laws and regulations
• Complete projects assigned by the Director of Home Care Services / Business Office Manager
• Assists in the Manager on Duty (MOD) rotation (see below)

Recruiter Qualifications/Skills:

· Recruiting and interviewing skills

· Phone, Skype, Zoom and online meeting platform skills

· Supports workplace diversity

· Familiarity with relevant Employment Law

· Professionalism, organization, and time management skills

Non-Essential Functions:

• Attends all required training, in-services, and staff meetings.
• Strives to maintain a safe working environment through the prevention of accidents, the preservation of equipment, the achievement of safe working practices, and by practicing proper infection control measures.
• Maintains a positive and professional demeanor toward clients, visitors, families, and co-workers.
• Adheres to all policies and procedures of Spring Hills, LLC
• Performs all other duties as assigned.

We are an equal opportunity employer and we are committed to a work environment that promotes diversity, equity, and inclusion