Essential Functions:

• Attends work as scheduled and follow community’s call-off procedures.
• Greets residents and provides general assistance to visitors, prospective residents, and families.
• Uses proper telephone skills.
• Ensures safety of the residents and property by monitoring surveillance cameras, door alarms, life safety systems, building alarms and investigating any unusual activity.
• Ensures concerns are documented and reported appropriately.
• Maintains visitor sign in/out book and completes maintenance request work orders.
• Completes daily opening/closing procedures.
• Maintains emergency contact information.
• Receives packages, plants, etc. and delivers/holds as requested.
• Informs supervisor of any resident issues or concerns.

Experience and Education: High School Diploma or General Education Degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience