```Job Overview```
We are seeking a friendly and professional Front Desk Agent to join our team. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and ensuring a positive experience for all visitors. If you have excellent communication skills, enjoy working in a fast-paced environment, and have a passion for hospitality, we would love to hear from you.

```Duties```
- Greet guests and provide them with a warm welcome
- Check-in and check-out guests efficiently and accurately
- Answer phone calls and respond to guest inquiries
- Assist guests with reservations, room changes, and other requests
- Handle guest complaints or concerns in a timely and professional manner
- Maintain a clean and organized front desk area
- Collaborate with other hotel departments to ensure guest satisfaction
- Perform night audit duties as needed

```Skills```
- Excellent customer service skills with a friendly and approachable demeanor
- Strong communication skills, both verbal and written
- Proficiency in operating phone systems and other office equipment
- Ability to multitask and prioritize tasks effectively in a fast-paced environment
- Knowledge of hotel operations and guest relations
- Bilingual or multilingual skills are highly desirable
- Attention to detail and problem-solving abilities
- Familiarity with front desk procedures and hotel management software

Join our team as a Front Desk Agent and be part of creating memorable experiences for our guests. Apply today!

Job Type: Part-time

Pay: From $17.00 per hour

Expected hours: No more than 15 per week

Benefits:

• Flexible spending account
• Life insurance
• Retirement plan

Schedule:

• 8 hour shift
• Day shift
• Evenings as needed
• Evening shift
• Holidays
• Morning shift
• Nights as needed
• Night shift
• On call
• Weekends as needed
• Weekends only

Work setting:

• In-person

Ability to Relocate:

• Carlstadt, NJ 07072: Relocate before starting work (Required)

Work Location: In person