Description

SUMMARY

The retail associate provides excellent customer service while accurately processing sales transactions for both fuel and merchandise. The retail associate will assist in Spokane Tribal Enterprises Spoko Fuel operations, in addition to ensuring and maintaining a clean and safe work environment.

DESCRIPTION

Title: Cashier

Work Schedule: Part-time/Non-exempt. Flexible shifts required (all days of the week and hours, holiday and special events). Work schedule is contingent and determined by business needs.

Reports to: Spoko Fuel General Manager

Location:  West Plains - Medical Lake, WA

MISSION

“Our mission is to develop and engage in businesses that create sustainable economic development & employment opportunities for the Spokane Tribe. Engaging and supporting the local communities and Enterprise staff through business operations and outreach programs.”

KEY ROLES and RESPONSIBILITIES

• Provide excellent customer service to all patrons via Spokane Tribal Enterprises (STE) policies and procedures.
• Conduct sales transactions accurately and in a timely manner.
• Operate a cash register by scanning all merchandise UPCs to display retail pricing of customer purchases on the display monitor.
• Enter all sales transactions into the cash register and process payment types, ensuring accurate and funds are accounted for.
• Review customer credit cards and identification via established STE Spoko Fuel policies and procedures. Responsible for obtaining electronic authorization for all charges.
• Issues sale receipts to all customers and count back correct change for all cash paying customers.
• Performs duties displayed on Spoko Fuel cleaning and daily task lists; stocks and merchandises as instructed by management.
• Document unit inventory counts of tobacco products and cash register counts at the beginning and end of every shift.
• Ability to identify and resolve customer needs, complaints and problems.
• Ensure established safety protocol is adhered to and be proactive in ensuring work environment meets safety standards. Ensure any applicable and required safety equipment is worn per protocol.
• Must ask for identification to verify age for any patrons purchasing alcohol or tobacco products and input date of birth into the cash register.
• Must ask for identification verification for all Tribal and Inter-Tribal persons requesting discounts and document information in appropriate log(s).
• Other duties as assigned.

Qualifications

QUALIFICATION REQUIREMENTS

• Must be 18 years of age or older.
• Must obtain a Food Handler’s Permit within 14 days of employment.
• Must obtain an Underground Storage Tank Class C Certification within 14 days of employment.
• Must abide by all safety guidelines and familiarize self with and follow all Tribal, Federal and applicable Washington State laws pertaining to convenience store operations.
• Must work flexible shifts (all days of the week and hours, holidays, and special events).

TRAITS AND SKILLS REQUIRED

• Excellent oral and written communication skills, organizational skills, in addition to encompassing the ability to deal effectively with people in multifaceted work environment.

EDUCATION

• None.

SUPERVISORY CONTROL

• None.

ENVIRONMENTAL and WORKING CONDITIONS

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to stand for long periods of time.
• Must be able to safely lift up to 50 lbs.
• Maintain composure during stressful situations and conditions.
• Follow policy and procedures in emergency situations, i.e. theft, robbery, power outages, network and equipment failures, etc.

COMPENSATION

Pay rate is $16.96 per hour. Benefits package includes personal time off (PTO) (accrual rate determined by years of service). Professional development opportunities are available contingent upon funding and approval.

DISCLAIMER

Spokane Tribal Enterprises reserves the right to hire according to its Indian Preference Policy. All applicants are subject to a pre-employment drug screening and background investigation. All positions with the Spokane Tribal Enterprises are subject to a 90-Day orientation period.

The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain nor is it to be interpreted as a comprehensive inventory of all duties, responsibilities, qualifications, and objectives required of employees assigned to this job.

All applicants must complete an online application.

APPLICATION PROCESS

1. All applicants must complete an online application (even if attaching a resume).
2. Incomplete applications will not be considered. 
3. Complete all required fields of the online application.
4. Do not write “see resume” in any of the application fields, please fill in requested information. If a question does not apply to you, notate “not applicable” or “n/a”.