Location: Bethesda, MD
Clearance: Secret Clearance Required
Certification: Security , AVAYA CM certification required or equivalent experience.
Position Description:
SPN Solutions is seeking to hire a senior level, skilled System/Server Engineer, Sr. to support ongoing critical requirements with one of our Defense customers in Bethesda, MD. The System/Server Engineer, Sr. will be responsible for a demonstrated ability to independently design, configure, test implement, and support networked voice UC system’s server support activities, and ability to support application programmers working in that environment. System/Server Engineer, Sr. will function as part of a team, inclusive of customers, and must demonstrate sufficient written and communication skills to ensure success.
Required Experience and Skills:
· Minimum six (6) years hands on relevant experience.
· Four-year bachelor’s degree.
· AVAYA CM Certification required, or equivalent experience.
· Strong planning, organizational, and leadership skills.
· Strong verbal and written communication skills.
· Strong interpersonal skills, including the ability to make effective presentations and communicate technical concepts to non-technical clients.
· Extensive knowledge of project management processes, systems development methods, organizational change management concepts, and business process improvement methods.
· In-depth knowledge of project planning techniques and automated project planning tools.
· Ability to work in a team environment.
· Excellent problem-solving and critical-thinking skills.
· Experience with project cost management and resource capacity planning.
· Experience with Business Process development and Change Management.
Job Duties:
· Demonstrated ability to independently design, configure, test, implement and maintain networked system server support activities, and ability to support application programmers working in that environment.
· Demonstrated hands-on experience with UC Voice System.
· Provide high level technical and support for systems, servers, and storage design, implementation, and operations tasks, including the review of work products for correctness, adherence to the design concept and to user standards and progress in accordance with schedules.
· Independently evaluate and resolve system, servers, storage, and processing problems.
· Design, configure and implement system, servers, and storage architecture designs.
· Evaluate performance using hardware and software diagnostic tools.
· Lead the designing, planning and installation of new systems, servers, storage, and hardware.
· Evaluate changes for operational impact. Make recommendations for approval of systems, servers, and storage installations.
· Prepare milestone status reports and deliveries/presentations on systems, servers, and storage progress to stakeholders, colleagues, subordinates, and end user representatives.
· Oversee the performance of System/ Server Engineers.
· Responsible for inventory documentation.
· Flexible work schedule to provide support for after-hours downtime and issues as needed.
· Work with Information Assurance engineers to ensure all systems and servers meet DoD RMF requirements.
· DAS. – Support, Report, Issues/Outages
Additional Requirements
- Strong verbal and written communication skills.
- Ability to work in a team environment.
- Excellent problem-solving and critical-thinking skills.
Benefits
SPN Solutions is an 8A Certified (SBA) Small Business that provides IT enterprise solutions, manages large-scale, mission-critical IT programs, and provides mission support services to customers in the Defense, Federal Civilian Government and Commercial sectors. Our values are the standards that inform and inspire all our activities and distinguish us as a corporation.
At SPN, we have a corporate culture which fosters creative thinking, respects your contributions, and accepts nothing less than excellence in serving our customers. We demonstrate these core principles daily through our corporate Values and culture.
- Comprehensive Health, Dental, and Vision plans available for you and your family
- Premier 401k retirement plan with corporate matching
- Generous vacation and sick leave plan
- Parental leave plan
- Company paid Life and AD&D Insurance
- Company paid Short-Term Disability Insurance
- Tuition reimbursement for continuing education
SPN Solutions Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity, age, marital status, medical condition, veteran status, or any other factor determined to be unlawful by federal, state, or local statutes. SPN Solutions Inc. will treat all employees equally with respect to compensation; opportunities for advancement, including upgrading, promotion and transfer, and all other terms and conditions of employment.