SPM’s mission is to provide a quality living experience in apartment communities that are well-developed, well-managed, and an asset to the surrounding neighborhoods and communities. To achieve excellence, SPM recognizes our employees are our most valued resource and are essential for both promoting resident relations and creating value for our business partners.

Lease-Up Strategy: Devise and execute comprehensive lease-up strategies aimed at achieving targeted occupancy levels within defined timelines and within the Tax Credit regulations.

Pre-Leasing Operations: Take charge of pre-leasing activities, managing waitlists, conducting pre-leasing tours, qualifying applicants and coordinating lease signings. Collaborate closely with the Occupancy team to ensure applications are qualified and units are completed on schedule for occupancy.

Customer Service Excellence: Maintain an unwavering focus on resident satisfaction by delivering exceptional customer service throughout the leasing process and resident lifecycle. Address resident concerns and inquiries promptly and professionally.

Reporting: Oversee the leasing and qualification performance of the community. Provide regular progress reports and forecasts to track movement towards leasing and revenue targets.

Compliance: Ensure compliance with all relevant Tax Credit requirements, State and Federal laws, regulations, and company policies. Stay abreast of industry trends and best practices.

Marketing and Outreach: Collaborate with the marketing team to craft inventive marketing campaigns and promotional materials. Implement digital marketing strategies, social media initiatives, and community events to attract prospective residents.

SPM, LLC is an equal opportunity employer. Drug-free workplace.