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ABOUT THE ROLE:
Splash is looking to add an experienced and strategic Senior Manager of Customer Success who will assist in setting and executing against our Customer Success strategy while leading teams that support multiple lending products. The Senior Manager of Customer Success will be responsible for ensuring we deliver great customer experiences that scale while effectively managing operational efficiencies and costs. We need someone who is operationally-focused and adept at connecting and communicating trends cross-functionally with clear metrics, feedback, and stories. You will work closely with peers across the entire organization to build, scale, and maintain a best-in-class customer success operation. We are looking for someone who is energetic, self-motivated, and ready to step up to the challenge of helping build an organization that is crucial to our business and the customers that we serve.
WHAT YOU’LL DO AT SPLASH:
WHAT YOU’LL BRING TO SPLASH:
Full Time
Lending & Credit
$96k-136k (estimate)
01/18/2024
04/24/2024
splashfinancial.com
CLEVELAND, OH
25 - 50
2013
Private
<$5M
Lending & Credit
Splash Financial is an Ohio-based digital lending platform that provides student medical loans, graduate private refinances and related solutions across the United States.