Communicates and explains Membership types, programs, and benefits to current and prospective Members to assist with account decisions, build Membership levels, encourage renewals, communicate credit card program types and application processes, and promote the value of Splash N Dash products and services.

Customer Service Attendants are responsible for carrying out all daily duties that ensure effective operation of a car wash facility.

Their job description also involves delivering the best customer service to customers.

The role of a Customer Service Attendant entails working outside, where he/she has the opportunity to interact with customers and ensure they are happy.

The attendant should be able to know how to use certain equipment for them to be able to work efficiently in an automated facility.

He/she should be able to control the levers and switches that control the washing process. He/she directs the Driver into the entrance to the car wash or guides them onto tracks.

The car wash attendant’s work description also involves protecting vehicles during the washing process by ensuring wipers are secured to the windshield, antennas are down, and other parts of the car are properly secured from the hard impact of the brush applied in the wash cycle.

Customer Service Attendants perform various functions in ensuring customers get great satisfaction using their facility::

• Carry out periodic maintenance of equipment used in washing to keep them in proper working order
• Perform cleaning of facility and ensure everything is kept in the appropriate place and organized
• Provide assistance to customers in any area concerning car wash process
• Carry out visual inspection of vehicles to confirm their condition before sending them into the wash area
• Ensure company policies and procedures are adhered to in carrying out given tasks daily
• Ensure vacuums are unclogged, trash cans emptied, and hoses properly hung
• With a sense of urgency, ensure the right thing is done at the right time with customers, home office, and fellow teammates.

If you are seeking the role of a Customer Service Attendant, the following are major requirements:

• Ability to display courteous and professional attitude
• Excellent customer service skills to ensure optimum customer satisfaction
• Strong ability to work flexible hours, such as weekends
• Ability to work standing over long periods of time
• Ability to lift items of 40 lbs
• Ability to work outdoor and be efficient in all weather conditions
• Strong ability to handle the physical demand of the job
• Ability to follow directions and correctly implement tasks.

Job Types: Full-time, Part-time

Pay: From $15.13 per hour

Expected hours: 30 – 40 per week

Benefits:

• Flexible schedule

Schedule:

• 8 hour shift

Work Location: In person