Spitzer Automotive is Hiring a Service Advisor Near Cleveland, OH
About the Organization We are Spitzer Autoworld! We are a fourth generation family owned business since 1904 and are still going strong! We have 28 locations with 15 new vehicle franchises spread throughout Northeast Ohio, Homestead, Florida and Greater, Central, and Eastern Pennsylvania areas. We are looking for YOU to join our award-winning team as our most valuable asset. We pride ourselves on being customer focused and technology driven. We offer you a professional working environment with continuous training and performance excellence as a team member of one of the largest and most successful privately held retail automotive groups in the nation. Our excellent benefits include: Medical Dental Vison Company paid life insurance Voluntary life insurance Short term and long term disability Accident insurance Critical illness policies Generous paid time off 401K with a 5% company match Employee assistance program Benefit concierge services EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. Full-Time/Part-Time Full-Time Location Spitzer Motor City CDJR Description
Spitzer CDJR in Cleveland is looking for passionate team members who want to deliver a high level of service to our customers, while growing their career at a top regional employer. The Service Advisor is responsible for selling, identifying and documenting service, maintenance, and repair service for customers as well as being responsible for scheduling service to be performed. While you take care of our customers, we will take care of you! FULL-TIME BENEFITS:
Medical/Dental/Vision
Generous Paid Time Off
401K with a 5% Employer Match
Flexible Work Schedule
Paid Uniforms, Name Badges and Business Cards
Voluntary Benefits, such as Life Insurance, and ST/LT Disability
Company Paid Life Insurance
HSA with Employer Contribution
Employee Assistance Program
ESSENTIAL JOB FUNCTION AND RESPONSIBILITIES:
Works with customers and technicians to identify required maintenance
Performs road test of customer vehicles
Advises customers of necessary/suggested services
Offers additional services and repairs to customers
Computes cost of replacement parts and labor to restore vehicle to condition specified by customer
Estimates cost of mechanical, electrical, or other repairs
Enters itemized estimate on service order and explains estimate to customer
Schedules appointments with customer
Maintains CSI at or above designated standards
Meets dealership's standards for repair/order production
Follows Safeguards rules and regulations
Other related duties as assigned
Position Requirements
MINIMUM QUALIFICATIONS:
Successful track record
Strong record of positive CSI results
Team oriented
Submit to and successfully complete MVR, background check, and pre-employment drug test
Valid driver's license with good driving record
Outgoing, upbeat personality with excellent interpersonal skills
Self-starter who is internally motivated to achieve established performance goals
Reliable transportation and attendance
Must be authorized to work in the United States
AAP/EEO STATEMENT/ADA STATEMENT: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Shift Days This position is currently accepting applications.