About Us:

SPIRE Academy is a quickly growing elite international boarding Academy, Performance, Camp and multi-sport Event Center. Constructed atop an 800-acre assemblage, the campus hosts over 820,000sf of interior climate-controlled space and is a one-of-a-kind, world-class facility. It is the largest and most comprehensive indoor sports facility in North America.

SPIRE has seen significant growth in the 3 years of ownership under the Ehrenfeld Companies. We have established and consistently grown the Academy business, expanded the Performance Camps platform, added a significant number of major Events, and built partnerships with global brands like The Cleveland Clinic, Marriott, Starbucks and UnderArmour. Our national event partners include USATF, USA Wrestling, Big 10, Atlantic 10, NCAA and others bringing over 1MM visitors to campus annually.

Overview:

We are seeking a detail-oriented and experienced Housekeeping Manager to lead our established housekeeping team. The Housekeeping Manager will be responsible for overseeing the daily operations of the housekeeping department, ensuring cleanliness, hygiene, and a welcoming environment for our guests. The ideal candidate will have strong leadership skills, excellent organizational abilities, and a commitment to maintaining high standards of cleanliness and service.

Key Responsibilities:

• Operational Management:

- Oversee the day-to-day operations of the housekeeping department, including scheduling, task assignment, and quality control.

- Develop and implement standard operating procedures (SOPs) to ensure efficient and effective cleaning practices.

- Coordinate with other departments, such as front desk and maintenance, to ensure seamless guest experiences.

• Staff Management:

- Recruit, hire, train, and supervise housekeeping staff.

- Provide feedback, coaching, and training to staff members.

- Manage staff schedules, vacations, and time-off requests to ensure adequate coverage and productivity.

• Quality Assurance:

- Inspect areas to ensure cleanliness, hygiene, and compliance with company standards and health regulations.

- Address and resolve complaints and concerns related to housekeeping services in a timely and professional manner.

- Implement corrective actions and preventive measures to maintain high-quality housekeeping services.

• Inventory Management:

- Manage housekeeping supplies and equipment inventory, including ordering, receiving, and storing supplies.

- Monitor and control expenses related to housekeeping operations to optimize costs and maximize profitability.

- Coordinate with suppliers and vendors for procurement of cleaning products, linens, and other housekeeping supplies.

• Training and Development:

- Develop and conduct training programs for housekeeping staff on cleaning techniques, safety procedures, and customer service standards.

- Promote a culture of continuous learning and improvement within the housekeeping department.

Qualifications:

- High school diploma or equivalent

- Minimum of 3-5 years of experience in housekeeping management or a similar role

- Strong leadership, organizational, and communication skills

- Proficiency in Google Suite

- Knowledge of cleaning techniques, safety procedures, and industry best practices

- Ability to work flexible hours, including evenings, weekends, and holidays as needed

- Must be able to pass pre-employment drug screen and background screening

- Perform a high quality of work unsupervised

- Need to be able to lift 50 lbs

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Morning shift
• Weekends as needed

Ability to Commute:

• Geneva, OH 44041 (Required)

Work Location: In person