Bussing is a simple job, but it’s a vital one. A cluttered, messy table can ruin a guest’s experience, and clumsy or rude bussing can leave a very bad impression. Additionally, the flow of the dining room demands efficient, quality bussing. The Coordinator can’t meet their promised wait times without you, and when there’s a bottleneck in the dining room, good bussing can mean the difference between a dish hitting a table hot and fresh or sitting in the window cold and soggy.

The primary duties of a Busser consist of:

• Bussing - removing dirty dishes and trash from the table and taking them to the dish station
• Turning - cleaning tables, chairs, floors and surrounding area, then resetting the table with clean plates, new silverware and fresh condiments
• Pre-bussing - removing unused items from tables between courses
• Informing the Seater / Coordinator when tables are ready to be sat
• Getting refills for beverages
• Assisting the ESP’s
• Helping out with bottlenecks
• Paying special attention to complicated information like credit card numbers, delivery addresses, special instructions / notes, etc.
• Providing accurate promise times for Pick Up and Delivery orders
• Answering common guest questions
• Taking messages for management
• Backing up other FOH employees

Food Handler Certification

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