Spherion Mid Ohio is Hiring a Remote Order Fulfillment Specialist, Customer Logistics
Job Title: Order Fulfillment Specialist, Customer Logistics - 23-00395 Job Description: Spherion Mid Ohio, in partnership with The JM Smucker Company, is seeking an Order Fulfillment Specialist to monitor orders, conduct data analysis, and ensure customer shipping deadlines are properly met. The Specialist will support the Smucker Customer Logistics division in Orrville, Ohio. This position will start as a 6-month contract position, but there is opportunity for permanent hire for the right candidate. The Specialist will work out of an Order Management System, managing order information to identify potential pricing issues, inventory problems, shipping discrepancies, and upcoming deadlines. The Specialist should have strong attention to detail and the ability to identify priorities for time sensitive tasks. Key Responsibilities:
Analyze customer orders daily to ensure accurate pricing, ordering constraints, and sourcing locations to maximize supply chain efficiencies for both the customer and Smucker
Review customer orders and collaborate with internal supply chain teams to identify opportunities at Smucker Distribution Centers to maximize customer case fill rates
Maintain customer supply chain scorecard information to monitor KPIs (Key Performance Indicators) and provide the root cause and corrective action when goals are not met
Conduct data analysis to identify cost savings and opportunities that drive continuous improvement benefiting Smucker and the customer
Collaborate cross functionally to monitor the performance of third-party freight carriers and warehouse service providers to meet/exceed customer and Smucker service goals
Communicate professionally with customers, brokers, and sales teams
Skills:
Bachelor's Degree required, Business or Supply Chain degree is preferred
1-3 years of related business experience is preferred (Client experience preferred)
Ability to thrive and maintain a positive attitude in a fast-paced environment
Proven track record of successful prioritization on key value-added activities
Strong leadership skills including interpersonal capabilities – the ability to engage and influence
Analytical experience in managing complex business situations and achieving objectives
Data visualization tool experience a plus (i.e. Spotfire, Tableau)
Proficient in MS Excel, including V-lookup, pivot table, and formulas
Data analysis, accuracy, and attention to detail
Ability to work independently
Education: Bachelor's degree is required. Business or Supply Chain degree is preferred. Pay: $20-22/hour (approximately $41,600-45,760 annually) Schedule/Location: This position is full time (40 hours/week), Monday – Friday, office hours. This position offers a hybrid work schedule. You will have the opportunity to work a combination of days remotely and in the office at the Smucker Orrville campus, most likely 75% remote and 25% in the office. Apply now to learn more about Spherion's career-building opportunities with The JM Smucker Company. There is opportunity for permanent hire for the right candidate. Benefits:
Medical, Dental, and Vision Insurance through Spherion, available day 1.
Referral Bonuses
Scholarship Programs
Five days of paid time off after 1,800 hours worked
National Staffing Week Gifts
Giveaways and Incentive Programs
Paid Weekly
Text Number: 877-200-5246 Call Number: 419-775-4557 Spherion Mid Ohio is an EEO/AA employer. IND123