Job DescriptionSummaryProvide subject matter expertise for ongoing support of applications deployed to OCCs non production AWS environments and supporting 3rd party applications. Identify root causes and automate solutions in support of development. Work under general supervision; typically reports to a project leader or manager. Manage day to day activities when called upon.Primary Duties and ResponsibilitiesProvide subject matter expertise for ongoing support of third-party tools like Kafka, Artifactory, Terraform, Apigee.Support the lower environments for incident and problem managementResolve complex support issues in non-production environments.Have an understanding of Cloud Native applications running on Kubernetes within AWS.Assist production support and development staff in debugging environment defects.Create procedural and troubleshooting documentation related to cloud native applicationsWrite complex automation scripts using common automation tools, such as Jenkins, Ansible, and TerraformPerform other duties as assignedSupervisory ResponsibilitiesN/AQualificationsExcellent problem solving skills.Ability to work independently.Ability to multi-task and work with management to prioritize tasks.Demonstrate strong confidence in abilities and knowledge.Ability to work well in crisis situations.Ability to work under minimal supervisionFlexibility to be on call from 5 PM to 7 AM for 3 months per year.Good written and oral communication skills.Technical SkillsHigh Level understanding of:Systems administration and change management practicesGroovy scripting and Shared librariesIaC and CaCCloud native applications, including Terraform experienceInternet / Web based technologiesITLT Best PracticesNetwork technologiesDevOps Tools such as Artifactory, Jenkins, SonarQube , and GITTechnologies used to support microservicesEncryption technologies (SSL/TLS, PKI Infrastructure management)Security controls as applied to software technologiesEducation and/or ExperienceBachelor's degree in a related area7-10 years of related experienceMinimum 7 years experience working in a distributed multi-platform environment.Minimum 3 supporting enterprise monitoring technologiesCertificates or LicensesCloud Certification a plusFlexible work from home options available.#J-18808-Ljbffr

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