• Teller transactions, cash/check balancing, online member requests including replies to online banking messages and webmail, wires, account maintenance, lobby management, member appointment scheduling, adding shares/joint members to existing memberships, IRA deposits and withdrawals, notary services, vault duties, cash management, account/membership opening including IRA's, CD's and all business and special accounts.

• Loan processing and closing of Visa Credit Cards, share secured loans, personal loans, and lines of credit.

• Processing and closing of all collateralized loans, obtaining Certified Credit Union Financial Counselor certification (CCUFC) through CUNA Mutual, obtaining Nationwide Mortgage Licensing System certification (NMLS) to process Home Equity Lines of Credit and mortgage applications as needed.

• The duties outlined above are essential functions of each MSA position. Other duties/functions may be assigned as they relate to member service needs, such as limited travel to other branch locations, community involvement, credit union events and other service-related functions.

Knowledge and Skills

Two to Five years of similar or related experience, including time spent in preparatory positions.

A high school degree or GED is required.

A significant level of trust, credibility and diplomacy is required. In-depth dialogue, conversations and explanations with customers, direct and indirect reports and outside vendors can be of a sensitive and/or highly confidential nature. Communications may involve motivating, influencing, educating and/or advising others on matters of significance. Typically includes subject matter experts as well as first level to middle managers.

Maintain knowledge with training in BSA Compliance - every staff member is required to uphold the credit union’s compliance with the Bank Secrecy Act (BSA), Customer Identification Program (CIP), Office of Foreign Assets Control (OFAC) and Anti-Money Laundering (AML) policies and procedures. This includes required BSA reporting. Specific functions such as tellers and front-line staff within Spero Financial will take into consideration the awareness of unusual or suspicious activity that is relevant to the department and report such activity. In addition to any other assigned training courses, BSA, CIP, OFAC and AML related courses must be completed at least annually, as made available by the Training and/or Compliance Departments. Required to maintain comprehensive knowledge of the Bank Secrecy Act, Customer Identification Program, USA Patriot Act, and Office of Foreign Assets Control requirements. Comply with all Spero policies and procedures to ensure compliance with such regulations.

Is able to bend, sit, and stand in order to perform primarily sedentary work with limited physical exertion and occasional lifting of up to 10 lbs. Must be capable of climbing / descending stairs in an emergency situation. Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours or travel off site whenever required or requested by management. Must be capable of regular, reliable and timely attendance.

Must be able to routinely perform work indoors in climate-controlled shared work area with minimal noise.