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Purpose :
Under the direction of the Assistant Store Manager or Store Manager on duty, the Customer Service Representative is responsible for the daily duties in maintaining high levels of customer service through offering a clean, safe, and friendly store.
Position Responsibilities :
Primary : Customer Service and Satisfaction
Assists customers with the use of payment systems, machine selection and operation, retail purchases, and wash / dry / fold orders;
handles customer questions / concerns and informs Assistant Store Manager or Store Manager, as needed. Reports to work in a neat and clean manner and wears appropriate uniform.Store Safety and Security
Maintains a safe environment inside and outside of the store by following proper security procedures and prioritizing employee and customer safety.Store Cleanliness and Upkeep
Ensures that the highest level of cleanliness is maintained inside and outside of the store at all times; follows proper cleaning routines and documents completion.
Building and Equipment Maintenance
Maintains a good visual presentation of retail products at all times; maintain a thorough understanding of retail products and educate the customer;
accurately process sales and encourage customers to purchase additional items.Wash / Dry / Fold
Provides a consistent quality product to the customer by choosing the appropriate equipment for clothing and completing the order with care;
completes logs accurately. Addresses customer concerns and issues in a timely and satisfactory manner; immediately informs Assistant Store Manager or Store Manager on duty of any claims.Policies and Procedures
Ensure that all company policies and procedures are followed at all times.All other duties, as assigned.Position Qualifications :
Knowledge / Experience :
Knowledge of commercial laundry products and payment systems is a plus, but is not required.Skills and Abilities :
Communicate effectively and be able to work with individuals from diverse backgrounds.Ability to manage multiple tasks at one time.
Build strong customer relationships quickly.Basic computer skills.Able to work a flexible work schedule, including nights and weekends.Education :
High School Diploma / GED.Physical Requirements :
Position involves standing for long periods of time, manual dexterity, stooping, bending, and lifting.Additional Information :
Position Title : Customer Service RepresentativeDepartment : Laundry StoresReports To (Title) : Store ManagerReview Date : July 2018FLSA Status : Non-ExemptLocation : Varies
Last updated : 2024-04-08
Full Time
$44k-64k (estimate)
03/10/2023
04/16/2024
The job skills required for Laundry attendant include Laundry, Customer Service, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a Laundry attendant. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Laundry attendant. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Laundry attendant positions, which can be used as a reference in future career path planning. As a Laundry attendant, it can be promoted into senior positions as a Housekeeping Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Laundry attendant. You can explore the career advancement for a Laundry attendant below and select your interested title to get hiring information.
If you are interested in becoming a Laundry Attendant, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Laundry Attendant for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Laundry Attendant job description and responsibilities
A Laundry Attendant sorts, washes and folds laundry as needed by their facility.
02/22/2022: Lancaster, PA
They may also be responsible for the maintenance of laundry equipment and other duties around the facility.
12/11/2021: Waterloo, IA
The Laundry Attendant ensures guest satisfaction by maintaining supply of fresh linens.
12/29/2021: Appleton, WI
Keeping track of laundry gear maintenance and upgrades.
12/20/2021: Louisville, KY
Collecting, processing and delivering laundry, dry cleaning and pressing for guests.
12/27/2021: South Bend, IN
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Laundry Attendant jobs
Furthermore, a laundry attendant needs to coordinate with other team members and adhere to the policies and guidelines of the establishment.
12/18/2021: Benton Harbor, MI
Follow established policies and procedures of laundry department.
01/19/2022: Birmingham, AL
Soak the Clothes with Detergent.
01/30/2022: Trenton, NJ
Step 3: View the best colleges and universities for Laundry Attendant.