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Customer Service or Sales Bilingual Spanish
Companalyst Arlington, TX
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$41k-51k (estimate)
Full Time 1 Week Ago
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Companalyst is Hiring a Customer Service or Sales Bilingual Spanish Near Arlington, TX

* Customer Service or Sales Bilingual Spanish in Progressive Insurance

**Customer Service or Sales Bilingual Spanish**

POSTED ON 3/1/2022 AVAILABLE BEFORE 8/28/2022 Progressive Insurance Arlington, TX Remote Full Time

Job Posting for **Customer Service or Sales Bilingual Spanish** at **Progressive Insurance** Join one of FORTUNEs 100 Best Companies to Work For! If you enjoy helping others and flourish in a fast-paced environment, then you might be a fit for Progressives bilingual call center team. Youll be taking inbound calls from our Spanish-speaking customers which means successful candidates can multitask, have customer service experience, and can navigate through multiple computer systems. This is a remote position; youll be provided computer equipment and in-depth training. Preferred candidates will live within the state of Texas. Job opportunities - Bilingual Inbound Sales Representatives share expertise of Progressive products and services to ensure appropriate insurance coverage through benefits selling - Bilingual Customer Service Representatives support customers inquiries and insurance policy needs by answering questions regarding coverage, rates, billing issues, and general policy reviews while offering additional products - Bilingual Claims Representatives care for customers recently in accidents by demonstrating empathy while setting up new claim reports; youll also offer customers additional products Must-have qualifications - Two years of post-secondary education or higher - Instead of the above, two years of relevant work experience - Sales only: Property & Casualty license; if youre not already licensed, youll have an opportunity to gain it during training (and must remain compliant with licensing requirements as an employee) - Fluent in Spanish and English (speak and read) Training starts: March and April Schedule: Most schedules will include a weekend day and evening hours after completion of training Work from home office requirements - Designated workspace free from noise and other distractions - Remote office internet connection via DSL or Cable Modem with minimum speed of 10mbps down and 1mbps up - Computer that is provided to you must be physically connected to the router or modem by a cable (no wireless connection) - All Progressive hardware you receive needs to be connected to a surge protector - High-speed internet access is at your expense unless otherwise required by law Compensation - $16.85-19.65/hour depending on experience - Gainshare bonus up to 16% of your eligible earnings based on company performance - An additional 10% when you work evening or weekend hours - Additional incentive if you have a Property & Casualty license - Additional $0.25/hour if you are fluent in English and Spanish and hired into a bilingual role Benefits - 401(k) with dollar-for-dollar company match up to 6% - Medical, dental & vision, including free preventative care - Wellness & mental health programs - Health care flexible spending accounts, health savings accounts, & life insurance - Paid time off - Paid & unpaid sick leave where applicable, as well as short & long-term disability - Parental & family leave; military leave & pay - Diverse, inclusive & welcoming culture with Employee Resource Groups - Career development & tuition assistance Equal Opportunity Employer 2021 FORTUNE Media IP Limited. All rights reserved. Used under license. Apply for this job

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* Customer Acquisition Skill

Income Estimation: $59,964 - $84,365

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* Customer Service Skill

Income Estimation: $26,722 - $48,528

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Job Summary

JOB TYPE

Full Time

SALARY

$41k-51k (estimate)

POST DATE

05/29/2024

EXPIRATION DATE

06/15/2024

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