Medical Office Assistant/ Medical Assistant

Supervision: Medical Office Administrator

FT/PT Status: Full-time

Non-exempt

Location: Spectrum Medical Care Center Phoenix, AZ

JOB SUMMARY

The Medical Office Assistant, under the direction of the Medical Office Administrator, is responsible for providing varied, complex, and routine clerical duties to support the Clinical Department. This position is in addition to Medical Assistant job responsibilities, job duties will correspond to 0.50 FTE for medical office assistant.

MAJOR RESPONSIBILITIES

• All Medical Assistant duties (see Medical Assistant job description)

• Organize and maintain administrative processes essential to this position.

• Manage multiple tasks and projects with competing priorities and deadlines.

• Coordinate monthly staff meeting arrangements and correspondence.

• Assist with ordering office and medical office supplies. Stock supplies and follow protocols.

• Schedule maintenance repair and moving company as needed for the office.

• Schedule electronic medical record for training courses for new hires.

• Assist with organizing medical response drills and fire drills.

• Assist with assigning monthly personal development courses to staff.

• Submit supported diagnosis codes to lab facility billing depts for claim reprocessing.

• Prepare letters, memos, and forms according to written or verbal instructions.

• Perform clerical duties including typing, filing, and completion of simple forms.

• Operate office machines including copiers, scanners, phone and voicemail systems, personal computers, and other standard office equipment.

• Copy, sort, and file records related to office activities, business transactions, and other matters.

• Ensure timely flow of information. Complete work with accuracy.

• Function efficiently and effectively in a fast-paced professional environment.

• Maintain a clean and organized work environment. Always maintain professionalism.

• Maintain confidentiality of all patients, clients, employees, protected and proprietary information.

• All other duties as assigned by the Medical Office Administrator

ALL DUTIES AND REQUIREMENTS MUST BE PERFORMED CONSISTENT WITH THE SPECTRUM MEDICAL PERFORMANCE STANDARDS.

JOB REQUIREMENTS

Education Minimum:

High School Diploma or Equivalent

Preferred

N/A

Work Experience

2 years working as a Medical Assistant

License and certifications

Medical Assistant Diploma

Required skills, knowledge, and abilities

• Bilingual Spanish/English highly preferred.

• Ability to function as a team member.

• Ability to work independently.

• Ability to provide services with cultural competence.

• Excellent interpersonal and customer service skills.

• Knowledge of HIPAA Regulations and Protected Health Information (PHI).

• Ability to complete all aspects of the job.

• Ability to communicate effectively and timely.

• Ability to perform under a flexible high-volume clinic while being attentive to detail.

• Ability to adapt to changing environments.

• Previous EHR experience; eClinicalWorks know-how preferred.

• Familiarity with medical office procedures and terminology.

• While performing the duties of this job the employee is required to stand, sit, walk, use hands to finger, handle, or feel; reach with hands and arms, talk, and hear. Occasionally the employee must stoop, bend, and lift or move up to 25 lbs. Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

Note: The purpose of this document is to describe the general nature and level of work performed by personnel so classified; it is not intended to serve as an inclusive list of all responsibilities associated with this position.

Job Type: Full-time

Pay: $16.00 - $25.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Employee assistance program
• Employee discount
• Free parking
• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Referral program
• Vision insurance

Medical specialties:

• Internal Medicine

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work setting:

• Clinic
• In-person

Application Question(s):

• Do you have a Tuberculosis Test Vaccination Record?
• Do you have a Hepatitis B Vaccination Record?
• Do you have a Influenza Vaccination Record?

Education:

• High school or equivalent (Required)

Experience:

• Healthcare: 2 years (Preferred)

License/Certification:

• Medical Assistant Diploma (Required)
• BLS Certification (Preferred)

Ability to Relocate:

• Phoenix, AZ 85012: Relocate before starting work (Required)

Work Location: In person