1 Patient Services Rep Job in Saint Joseph, MI
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Spectrum Health is Hiring a Patient Services Rep Near Saint Joseph, MI
Job Summary
Provides clerical support to assist in the delivery of quality health care services.
Essential Functions
- Serves as a concierge - greets and communicates with patients or visitors, including collecting payments and co-payments.
- Performs clerical functions, including, but not limited to : answers telephone / switchboard; schedules routine patient appointments;
orders supplies; generates no-show and recall letters; processes / sorts mail and produces end-of-day reports. May need to document patient phone call in EHR for call routing / resolution.
Performs patient registration and check-in : confirms patient demographic and insurance information; assists patients with kiosk registration.
Performs patient check-out : schedules follow-up appointments or confirms future appointments.
- Maintains patient medical records according to standards; uploads Right Fax documents into EPIC. Responsible for basic EMR / HER scanning.
- Actively participates in safety initiatives and risk mitigating measures where appropriate and completes all position and unit safety related competencies and requirements on a timely basis.
Qualifications
- Required High School Diploma or equivalent
- Preferred Vocational / Technical One year certificate from college or technical school (based on Spectrum Health entity and department).
Physical Demands
Pallet to Waist (6" from floor) >
5 lbs : Seldom up to 10 lbs
Waist to Waist >
5 lbs : Seldom up to 10 lbs
Waist to Chest (below shoulder) >
5 lbs : Seldom up to 10 lbs
Waist to Overhead >
5 lbs : Seldom up to 10 lbs
Bilateral Carry >
5 lbs : Seldom up to 10 lbs
Unilateral Carry >
5 lbs : Seldom up to 10 lbs
Pushing Force >
5 lbs : Seldom up to 20 lbs
Pulling Force >
5 lbs : Seldom up to 15 lbs
- Sitting : Frequently
- Standing : Occasionally
- Walking : Occasionally
- Forward Bend - Standing : Seldom
- Forward Bend - Sitting : Occasionally
- Trunk Rotation - Standing : Seldom
- Trunk Rotation - Sitting : Occasionally
- Squat : Seldom
- Stair Climbing : Seldom
- Reach - Above Shoulder : Seldom
- Reach - at Shoulder or Below : Seldom
- Handling : Occasionally
- Forceful Grip >
5 lbs : Seldom
Forceful Pinch >
2 lbs : Seldom
- Finger / Hand Dexterity : Frequently
- Visual Acuity ¹ None No; Seldom Yes : Seldom
Primary Location
SITE - 4077 S Cleveland Ave - St Joseph
Department Name
Employment Type
Full time
Shift
Day (United States of America)
Weekly Scheduled Hours
Hours of Work
7 : 35 to 5 : 00 and 7 : 35 to 12 : 00
Days Worked
Monday to Friday
Weekend Frequency
N / A
CURRENT COREWELL HEALTH TEAM MEMBERS Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.
Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category.
We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.
Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.
An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization.
As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do.
We invite those that share in our commitment to join our team.
You may request assistance in completing the application process by calling
Last updated : 2024-05-15
Job Summary
Full Time
$35k-41k (estimate)
05/22/2024
05/24/2024
spectrumhealthinc.com
West Palm Beach, FL
<25
Related Companies
The job skills required for Patient Services Rep include Patient Registration, EHR, Initiative, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Services Rep. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Services Rep. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Patient Services Rep positions, which can be used as a reference in future career path planning. As a Patient Services Rep, it can be promoted into senior positions as a Patient Appointment Scheduler that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Services Rep. You can explore the career advancement for a Patient Services Rep below and select your interested title to get hiring information.
If you are interested in becoming a Patient Services Rep, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Services Rep for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Patient Services Rep job description and responsibilities
Coordinated and provided clerical and support activities within a multidisciplinary, patient care unit to facilitate the daily patient flow.
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A patient service or care specialist works at different medical facilities.
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They will also need to be able to communicate effectively with patients and understand what they are looking for.
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Patient Service Representatives help guide patients through the complex world of healthcare.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Patient Services Rep jobs
Patient Service Representatives who do attend college, typically earn either a Business degree or a Health Care Administration degree.
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Have a clear escalation pathway.
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Ability to use positive language.
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Have patience to the customers
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Step 3: View the best colleges and universities for Patient Services Rep.
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