JOB TITLE: Collections Clerk

GENERAL SUMMARY OF DUTIES:

The Collector is responsible for handling all parts of insurance claims and denials, as well as checking the status of claims.

EDUCATION/EXPERIENCE:

• High School Diploma or Equivalent
• 2 years of medical collections experience preferred
• Experience with medical practice billing software necessary

QUALIFICATIONS:

• Good verbal and written communication skills
• Knowledge of computers with experience in windows-based systems and Microsoft Office
• Knowledge of CPT and ICD-10 coding and electronic billing necessary
• Ability to communicate effectively with center management, center staff, patients, their families, the physicians and their staff
• Ability to read, write and speak the English language. Spanish preferred
• Ability to handle frequent interruptions that result in having to re-evaluate priorities
• Proficient in medical terminology
• Detail oriented

Experience

• 2 year(s): Must show minimum of 2 years full time experience as a medical collector

Behaviors

• Dedicated: Devoted to a task or purpose with loyalty or integrity