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Bilingual Case Manager
$96k-115k (estimate)
Full Time 2 Months Ago
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Special Service for Groups, Inc- HOPICS is Hiring a Bilingual Case Manager Near Los Angeles, CA

Special for Service Groups Inc
Job Announcement
_____________________________________________________________________________Title: Bilingual Case Manager Division: HOPICSFLSA: Full-time, non-exempt Supervisor: Shallow Subsidy ManagerPay Range : $22.00-24.00 Per hour Revised: 09.15.2023__________________________________________________________________________SummaryUnder the direction of the Supervisor and/or Program Manager, the Case Manager is responsible for screening and eligibility, service coordination, and triage for individuals, families, and TAY(Youth) seeking services through the Coordinated Entry System for individuals. Essential Functions
  • Coordinate with other project staff and partners to provide housing services and supportive services to facilitate clients successful transition to permanent housing and coordinate services to foster housing stability during and beyond Shallow Program subsidy.
  • Staff must update the participant’s housing status within twenty-four hours of any change.
  • Staff must update information, track services (i.e., Housing Service Plan creation/updates) and referrals, and complete case notes on services provided to the participant within 24 hours following the provision of the services.
  • Case managers will be responsible for ensuring that all information is uploaded into HMIS once referral is received.
  • The case manager will assist with the Shallow Subsidy referrals process.
  • If there are significant changes during the time the client is enrolled in the program, Status Assessment Update must be created within 24 hours of the change (i.e., increase or decrease of income).
  • The exit destination must be changed to where the participant has exited to/destination.
  • If the participant has exited to a permanent housing destination, the following areas must be updated with the permanent housing date and complete address:
o Program Entry Pageo Status Assessment Update Pageo Exit Page 
  •  Case Notes to be entered within 24 hours in DAP form. Additionally, case notes will be detailed and grammatically correct.
  • Data Errors Reports will be issued to staff on a weekly basis and staff will make corrections within the deadline provided.
  • Submit weekly Deliverables Report
  • Submit Productivity Reports weekly on Fridays.
  • Work with the Housing Team to locate housing and secure housing when needed.
  • Assist clients apply for units and attend landlord interviews with the client when needed.
  • Work with the client to complete an individualized housing plan and budget to ensure the household can sustain housing after the subsidy. Housing Plans must be completed at initial assessment and signed by both the client and staff.
  • Complete and update the Monthly Summary Reports and upload them into HMIS.
  • Update Status Assessment as needed.
  • Upload the Housing Stability Plans and add the Service and case note that coincide.
  • Attend weekly case conference meetings.
  • Verify program eligibility documents prior to program enrollment and at the time of financial assistance request submission.
  • Staff will assist clients with identifying the most appropriate housing intervention.
  • Coordinate with other FSC staff and collaborative partners to provide ancillary services to achieve housing stability; follow-up with clients weekly, at minimum; maintain interagency consultation, coordination, and referrals as it relates to housing.
  • Maintain up-to-date and accurate documentation in client files for service coordination/case management, housing placement, rental assistance, and move in assistance.
  • Provide the Program Manager with all required client information and assessment outcomes.
  • Enter data into HMIS within 24 hours.
  • Prepare project reports in accordance with funding requirements.
  • Staff will assist in training and provide support to necessary staff, providers, and other project partners participating in the project. The case manager will participate in all mandatory/mandated programs and division meetings and trainings, as assigned by his/her supervisor and division director.
  • Prepare reports in accordance with program requirements and Division policies.
  • Maintain files/records on client services in compliance with HIPAA, 42 CFR Part 2 and other funding requirements for audit purposes.
  • Maintain appropriate boundaries; and adhere to SSG’s Code of Ethics and HOPICS’ Core Values.
  • Staff must have knowledge on the referral process, timeframes relating to contact and enrollments into the program.
  • Staff will complete assessments as required by LAHSA within 24 hours on client encounter-initial intake.
  • Staff must have knowledge of program requirements for enrollment purposes.
  • Represent the Agency in a professional manner at meetings and community events.
  • Build trusting relationships by acting with integrity, courtesy, and responsibility even in the face of stress of demanding workplace conditions.
  • Attend Eligibility meetings monthly or as needed for all referrals in SPA 6 and SPA 8
  • Home visits are required Monthly/quarterly.
  • Thorough Case Management and wrap-around services are required quarterly.
  • Internal Case conferencing as needed.
  • Regular attendance required.
  • Other duties as needed.
Secondary FunctionsPerform other duties as assigned by the Program Manager and/or Associate Director. Answer phones and route incoming calls; serve as back-up to the Case Managers in their absence.Minimum Qualifications - Knowledge, Skills and Abilities RequiredAssociate degree in social services state approved college or university, or other administrative, customer service, social work, or case management business with a minimum (1-2) years job related experience working with homeless individuals and families; case management and homeless program experience preferred. If in recovery, a minimum of three (3) years of being drug and alcohol free is required. Working knowledge of Microsoft Word, Excel, and other database programs. Knowledge of resource development, case management and documentation. Ability to work with clients from diverse cultural, ethnic, and socio-economic backgrounds. Ability to communicate effectively, both written and orally. Verification of Employment Eligibility and Background Clearance. TB test required every year or as needed. CPR and First Aid Certification required every two years or as needed with company and valid Driver’s License and auto insurance required. Reliable transportation is required. Ability to communicate effectively, both written and orally. Experience working with homeless families and children, DCFS as well as experience with placing homeless families into permanent housing.
  • Bilingual
  • Adaptability to fast paced environment
  • Time management
  • Critical thinking
Supervisory Responsibilities:
  • This position does not have any supervisory responsibilities.
Environmental Conditions (Working Conditions)
  • This position is responsible for working in “client friendly” environments and is required to visit other shelters and homeless access centers as part of their duties. Local automobile travel is required. There is some responsibility to work in noisy environments where children and adults are present.
Physical Requirements
  • The Case Manager typically spends time sitting, standing, typing, thinking, writing, walking, driving, carrying (max. 25 lbs), listening, speaking.
Mental Requirements
  • This position will require the individual to be able to handle any/all the following: constant distractions, interruptions, uncontrollable changes in priorities/work schedules: be able to process information, think and conceptualize.
Special Service for Groups is an Equal Opportunity/Affirmative Action Employer

Job Summary

JOB TYPE

Full Time

SALARY

$96k-115k (estimate)

POST DATE

03/09/2024

EXPIRATION DATE

06/03/2024

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The following is the career advancement route for Bilingual Case Manager positions, which can be used as a reference in future career path planning. As a Bilingual Case Manager, it can be promoted into senior positions as a Case Management Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Bilingual Case Manager. You can explore the career advancement for a Bilingual Case Manager below and select your interested title to get hiring information.

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If you are interested in becoming a Bilingual Case Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Bilingual Case Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Bilingual Case Manager job description and responsibilities

Bilingual case managers do not provide therapy, though they may give limited counseling to clients.

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As a client receives services, the case manager may monitor the client and work with other service providers as necessary to address the client’s needs.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Bilingual Case Manager jobs

Document all advocacy and case management activities as required by agency and/or funders.

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Step 3: View the best colleges and universities for Bilingual Case Manager.

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