Care Coordinator (Case Management)

Work directly with pediatric patients (and their families) in the outpatient setting who are injured, ill, or newly diagnosed with a pediatric condition and who may experience altering changes in income, health insurance coverage, physical access to their home, specialized transportation, and caregiver assistance to maximize independent function in the community. Collaborate across the continuum of care and with the interdisciplinary inpatient and outpatient rehabilitation teams, community providers, and community agencies to promote the highest level of independent function and an active, productive and fulfilling life. Direct and assist patients and their families in the application process for federal, state, and private resources and provide access to specialized disability community resources.

• Masters degree from an accredited school

• Case management, utilization review, or discharge planning experience in an acute, rehabilitation, skilled nursing or outpatient setting is required.

• 5 years of related pediatric experience is preferred

• Certification in Case Management is preferred

• Current, unrestricted license to practice in Massachusetts in a health or human services discipline that allows the professional to conduct an assessment independently as permitted within the scope of practice of the discipline. Examples are Nursing, Physical Therapy, Occupational Therapy, Speech/Language Pathology, LCSW, Respiratory Therapist or Rehabilitation Counselor.
• LCSW, or LICSW

• Knowledge of community services and the healthcare systems required
• Knowledge of criteria and levels of care is required
• Access to reliable transportation to travel to pediatric outpatient sites across the Spaulding Network as necessary
• Computer proficiency required. Microsoft office applications preferred with ability to learn new software.
• Knowledge of community services and the healthcare system is required.

Preferred

• Highly developed communications and interpersonal skills, working with diverse population.
• Work independently, be self-directed and contribute as a member of a team.
• Anticipates challenges and develops and implements strategies for addressing them.
• High level of service delivery. Demonstrate initiative with ability to prioritize work, meet deadlines and adapt to changing situations.
• Attention to detail
• Bilingual