Position Summary

The Operations Coordinator is responsible for assisting the management team in operational processes of Guest Services and Patient Experience. They perform and/or oversees a variety of administrative & fiscal operations, capital budgeting, human resources, and planning activities, some of which require specialized record keeping and database management. They coordinate and facilitate meetings, program functions, and/or special events, as appropriate. The role extends to developing reports, performing audits, managing inventory, and handling regulatory functions. Human resources responsibilities include maintaining personnel files, ensuring compliance with Healthstream due dates, and assisting with payroll and schedules. The role will provide support for policy and procedure adherence, coordination of meetings, drafting minutes and agendas, and assist with additional meeting preparation including the development of presentation materials and data display. Upholding confidentiality and possession of strong written and verbal communication skills will need to be maintained.

Minimum Requirements

Education/Experience

• Associate Degree or 2 years of clerical/operations experience, or 30 semester hours of equivalent education in a related field. Relevant degree, experience, or education is required for the role. Proficiency in Microsoft 365

Preferred Requirements

Preferred Education

• Bachelor’s Degree in Business Health Care Administration or related field

Preferred Experience

• Four (4) years office experience in a healthcare setting

Core Job Responsibilities

• Adheres to all Standards of Behavior.
• Maintains accurate and complete personnel files for associates.
• Assistance with the budget process, preparation of reports
• Processes check requests
• Maintains and updates intranet website for Guest Services and Patient Experience.
• Coordinates meetings for leadership, including room reservations, agendas, and/or minutes.
• Assists in ordering supplies and capital equipment.
• Attends departmental and hospital committees and meetings.
• Completes other duties as assigned.